- \n
- A random user submits the business KFC<\/a>, under restaurants category.<\/li>\n
- Now an authorised person from KFC can claim this listing by clicking “Business owner?” link.<\/li>\n
- He\/She has to fill the information like Name<\/strong><\/em>, Contact Number<\/strong><\/em>, Position in Business<\/strong><\/em>\u00a0and a message<\/strong><\/em> like “Hi i am the owner of this business and i would like to claim it…”.<\/li>\n<\/ol>\n
Once\u00a0you approve the claim,\u00a0the listing will be marked as Verified <\/strong><\/em>and a message will be displayed in listing page like\u00a0Owner Verified Listing<\/strong><\/em><\/p>\n
Installation<\/h4>\n
- \n
- Visit\u00a0wpgeodirectory.com<\/a>\u00a0( Buy a subscription if Required )<\/li>\n
- Navigate to My Account<\/strong><\/em> > Downloads<\/strong><\/em> ( Login if Required )<\/li>\n
- Download\u00a0Geodir Claim Listing<\/strong>\u00a0<\/strong><\/em>zip file.<\/strong><\/em><\/li>\n
- Go to your WordPress site dashboard, Navigate to \u00a0Plugins<\/strong><\/em> > Add New <\/strong><\/em>> Upload Plugin<\/strong><\/em><\/li>\n
- Browse and Upload the zip file you downloaded from\u00a0wpgeodirectory.com<\/a><\/li>\n
- Activate the plugin.<\/li>\n<\/ol>\n
Dependencies<\/h4>\n
Some features of this\u00a0plugin may depend on the following plugin(s).<\/p>\n
- \n
- Prices and Payments<\/a> ( Optional )<\/li>\n<\/ol>\n
Before Business Claim<\/h4>\n
![\"beforeclaim\"](\"https:\/\/wpgeodirectory.com\/docs\/wp-content\/uploads\/sites\/3\/2015\/07\/beforeclaim.png\")
<\/p>\nAfter Business Claim<\/h4>\n
![\"afterclaim\"](\"https:\/\/wpgeodirectory.com\/docs\/wp-content\/uploads\/sites\/3\/2015\/07\/afterclaim.png\")
<\/p>\nConfiguration<\/h4>\n
After plugin activation, you will be redirected to Listing Claims<\/strong><\/em>\u00a0page.<\/p>\n
![\"claim-listings\"](\"https:\/\/wpgeodirectory.com\/docs\/wp-content\/uploads\/sites\/3\/2015\/07\/claim-listings-1024x482.png\")
<\/p>\nOptions Tab<\/h4>\n
GeoDirectory Claim Listing Options<\/strong><\/em><\/p>\n
- \n
- Enable claim listing?\n
- \n
- Select ‘yes’ to enable claim listing.<\/li>\n
- When set to No<\/em><\/strong>, claim listing will be disabled. However you can still view old listing claims by clicking\u00a0Listing Claims<\/strong> <\/em>tab.<\/li>\n<\/ol>\n<\/li>\n
- Auto approve claim listing? (email verification)\n
- \n
- Select ‘yes’ to auto approve claim listing.<\/li>\n
- When set to Yes,\u00a0<\/strong><\/em>a verification email will be sent to logged in user’s email address when the user submit Business Owner? <\/strong><\/em>form<\/li>\n
- Verification Email content would look\u00a0like this.\n
- \n
- Dear Client,Your request to become the owner of the below listing needs to be verified. By clicking the VERIFY link below you are stating you are legally associated with this business and have the owners consent to edit the listing. If you are not associated with this business and edit the listing with malicious intent you will be solely liable for any legal action or claims for damages. Thank you\u00a0<\/em><\/li>\n<\/ol>\n<\/li>\n
- You can modify the email content by visiting this page. \u00a0GeoDirectory<\/strong><\/em> > Listing Claims<\/strong><\/em> > Notifications<\/strong><\/em> Tab >\u00a0Claim listing verification required<\/strong><\/em><\/li>\n<\/ol>\n<\/li>\n
- Show owner verified text on listings?\n
- \n
- Select ‘yes’ to show owner verified text on listings.<\/li>\n
- When set to No<\/strong><\/em>\n
- \n
![\"showverifiedtextno\"](\"https:\/\/wpgeodirectory.com\/docs\/wp-content\/uploads\/sites\/3\/2015\/07\/showverifiedtextno.png\")
<\/li>\n<\/ol>\n<\/li>\n- When set to Yes<\/strong><\/em>\n
- \n
![\"showverfiedtextyes\"](\"https:\/\/wpgeodirectory.com\/docs\/wp-content\/uploads\/sites\/3\/2015\/07\/showverfiedtextyes.png\")
<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<\/li>\n- Show link to author page on listings?\n
- \n
- Select ‘yes’ to show link to author page on listings.<\/li>\n
- When set to No<\/strong><\/em>\n
- \n
![\"showauthorno\"](\"https:\/\/wpgeodirectory.com\/docs\/wp-content\/uploads\/sites\/3\/2015\/07\/showauthorno.png\")
<\/li>\n<\/ol>\n<\/li>\n- When set to Yes<\/strong><\/em>\n
- \n
![\"showauthoryes\"](\"https:\/\/wpgeodirectory.com\/docs\/wp-content\/uploads\/sites\/3\/2015\/07\/showauthoryes.png\")
<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<\/li>\n- Choose post types for show claim listing link\n
- \n
- Select post types<\/li>\n
- For the selected post types Business Owner?<\/strong><\/em> link will be displayed on the listing detail page.<\/li>\n
![\"businessownerlink\"](\"https:\/\/wpgeodirectory.com\/docs\/wp-content\/uploads\/sites\/3\/2015\/07\/businessownerlink.png\")
<\/li>\n<\/ol>\n<\/li>\n- Force an upgrade to complete the claim listing procedure\n
- \n
- Select ‘yes’ to force an upgrade to complete the claim listing procedure.<\/li>\n
- Note<\/strong><\/em>: This option requires<\/strong><\/em> Prices and Payments<\/a> addon. So make sure its active if you are planning to use this option. Otherwise this option will be useless.<\/li>\n
- Note<\/strong><\/em>: Make sure you configured Prices and Payments addon properly.<\/li>\n
- With prices and payments addon, the business claim popup looks like this.<\/li>\n
![\"pricesandpaypopup\"](\"https:\/\/wpgeodirectory.com\/docs\/wp-content\/uploads\/sites\/3\/2015\/07\/pricesandpaypopup.png\")
<\/li>\n<\/ol>\n<\/li>\n<\/ol>\nListing Claims Tab<\/h4>\n
![\"listingclaimstab\"](\"https:\/\/wpgeodirectory.com\/docs\/wp-content\/uploads\/sites\/3\/2015\/07\/listingclaimstab-1024x517.png\")
<\/p>\nFull Details page<\/strong><\/em><\/p>\n
![\"\"](\"https:\/\/wpgeodirectory.com\/docs\/wp-content\/uploads\/sites\/3\/2016\/01\/filldeatailsclaim.png\")
<\/a><\/p>\n- \n
- Listing Title\n
- \n
- The Listing title for which the claim was made.<\/li>\n<\/ol>\n<\/li>\n
- Username\n
- \n
- Username of the Claimer.<\/li>\n<\/ol>\n<\/li>\n
- Full Name\n
- \n
- Full name of the Claimer<\/li>\n<\/ol>\n<\/li>\n
- User Email\n
- \n
- Email of the Claimer.<\/li>\n<\/ol>\n<\/li>\n
- Number\n
- \n
- Phone number of the Claimer.<\/li>\n<\/ol>\n<\/li>\n
- Position\n
- \n
- The Claimer’s position in his\/her company. \u00a0Ex: CEO, Marketing Manager etc.<\/li>\n<\/ol>\n<\/li>\n
- User Comments\n
- \n
- The Claimer’s message to the admin.<\/li>\n<\/ol>\n<\/li>\n
- Status\n
- \n
- The status of the claim. Possible values are\n
- \n
- No Decision<\/li>\n
- Approved<\/li>\n
- Rejected<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<\/li>\n
- Claim Date\n
- \n
- The date when the claim was made.<\/li>\n<\/ol>\n<\/li>\n
- User IP\n
- \n
- The Claimer’s IP address.<\/li>\n<\/ol>\n<\/li>\n
- Original Author\n
- \n
- The username of the person who created the listing.<\/li>\n<\/ol>\n<\/li>\n
- Admin Comments\n
- \n
- Add comments about approval\/rejection for future\u00a0reference.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n
Notifications Tab<\/h4>\n
This is where you set Email Subject and Email Content of Claim Listing related emails.<\/p>\n
![\"notificationstab\"](\"https:\/\/wpgeodirectory.com\/docs\/wp-content\/uploads\/sites\/3\/2015\/07\/notificationstab-590x1024.png\")
<\/p>\n- \n
- Admin claim listing request notice\n
- \n
- This email will be sent to site Admin<\/strong><\/em><\/li>\n
- This email will be triggered, when a claim is requested.<\/li>\n
- Default subject would be:\u00a0Claim Listing Requested<\/strong><\/em><\/li>\n
- The email content would look like
\n
\nDear Admin,<\/p>\n
A user has requested to become the owner of the below lisitng.<\/p>\n
[#listing_link#]<\/p>\n
You may wish to login and check the claim details.<\/p>\n
Thank you,<\/p>\n
[#site_name#].<\/p>\n
\n<\/li>\n<\/ol>\n<\/li>\n
- Claim listing request\n
- \n
- This email will be sent to\u00a0the Claimer<\/strong><\/em>.<\/li>\n
- This email will be triggered, when a claim is requested.<\/li>\n
- Default subject would be:\u00a0Claim Listing Requested<\/strong><\/em><\/li>\n
- The email content would look like
\n
\nDear [#client_name#],<\/p>\n
You have requested to become the owner of the below listing.<\/p>\n
[#listing_link#]<\/p>\n
We may contact you to confirm your request is genuine.<\/p>\n
You will recive a email once your request has been verified<\/p>\n
Thank you,<\/p>\n
[#site_name#].<\/p>\n
\n<\/li>\n<\/ol>\n<\/li>\n
- Claim listing approval\n
- \n
- This email will be sent to\u00a0the Claimer<\/strong><\/em>.<\/li>\n
- This email will be triggered, when a claim is approved by site admin.<\/li>\n
- Default subject would be: Claim Listing Approved<\/strong><\/em><\/li>\n
- The email content would look like
\n
\nDear [#client_name#],<\/p>\n
Your request to become the owner of the below listing has been APPROVED.<\/p>\n
[#listing_link#]<\/p>\n
You may now login and edit your listing.<\/p>\n
Thank you,<\/p>\n
[#site_name_url#].<\/p>\n
\n<\/li>\n<\/ol>\n<\/li>\n
- Claim Listing Rejected\n
- \n
- This email will be sent to\u00a0the Claimer<\/strong><\/em>.<\/li>\n
- This email will be triggered, when a claim is rejected by site admin.<\/li>\n
- Default subject would be:\u00a0Claim Listing\u00a0Rejected<\/strong><\/em><\/li>\n
- The email content would look like
\n
\nDear [#client_name#],<\/p>\n
Your request to become the owner of the below listing has been REJECTED.<\/p>\n
[#listing_link#]<\/p>\n
If you feel this is a wrong decision please reply to this email with your reasons.<\/p>\n
Thank you,<\/p>\n
[#site_name#].<\/p>\n
\n<\/li>\n<\/ol>\n<\/li>\n
- Claim Listing Verification Required\n
- \n
- This email will be sent to\u00a0the Claimer<\/strong><\/em>.<\/li>\n
- This email will be triggered, when a claim is requested and Auto approve claim listing?<\/strong> <\/em>option set to Yes<\/strong><\/em>.<\/li>\n
- Default subject would be: Claim Listing Verification Required<\/strong><\/em><\/li>\n
- The email content would look like
\n
\nDear [#client_name#],<\/p>\n
Your request to become the owner of the below listing needs to be verified.<\/p>\n
[#listing_link#]<\/p>\n
By clicking the VERIFY link below you are stating you are legally associated with this business and have the owners consent to edit the listing.<\/b><\/p>\n
If you are not associated with this business and edit the listing with malicious intent you will be solely liable for any legal action or claims for damages.<\/b><\/p>\n
[#approve_listing_link#]<\/p>\n
Thank you,<\/p>\n
[#site_name_url#].<\/p>\n
\n<\/li>\n<\/ol>\n<\/li>\n<\/ol>\nTesting Claim Manager for “Auto approval”<\/a><\/h3>\n
Testing claim functionality is done in multiple steps. This test uses the following settings:<\/p>\n
- \n
- Geodirectory – Listing Claims – Enable claim listing? – Check<\/li>\n
- Geodirectory – Listing Claims – Auto approve claim listing? (email verification) – Check<\/li>\n
- Create user called “Owner” with a secondary email that is accessible (Owner email)<\/li>\n<\/ul>\n
Admin:<\/p>\n
- \n
- Navigate to the site and Login as Admin<\/li>\n
- Create new listing “Owner Listing” – Set Owner Email as Listing Email<\/li>\n
- Publish listing<\/li>\n<\/ul>\n
Owner:<\/p>\n
- \n
- Navigate to the site and Login as Owner (use a different browser, or open a new window in Chrome incognito with ctrl-shift-N)<\/li>\n
- Navigate to the listing<\/li>\n
- Click claim link to claim listing (‘Business Owner’ or ‘Claim’ if you are using Supreme)<\/li>\n
- Complete the the form<\/li>\n
- Submit form<\/li>\n
- Check Owner Email for “Claim listing verification required” Notification<\/li>\n
- Follow Link in Email to verify claim of the listing (link will only work if the Owner opens it and is able to login to the site.).<\/li>\n
- Check Owner Email for “Claim listing approval” Notification<\/li>\n<\/ul>\n
If you have done this process and do not have success, you can make a new support request as follows.<\/p>\n
- This email will be triggered, when a claim is requested and Auto approve claim listing?<\/strong> <\/em>option set to Yes<\/strong><\/em>.<\/li>\n
- This email will be sent to site Admin<\/strong><\/em><\/li>\n
- Admin claim listing request notice\n
- Add comments about approval\/rejection for future\u00a0reference.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n
- The status of the claim. Possible values are\n
- Note<\/strong><\/em>: Make sure you configured Prices and Payments addon properly.<\/li>\n
- You can modify the email content by visiting this page. \u00a0GeoDirectory<\/strong><\/em> > Listing Claims<\/strong><\/em> > Notifications<\/strong><\/em> Tab >\u00a0Claim listing verification required<\/strong><\/em><\/li>\n<\/ol>\n<\/li>\n
- Verification Email content would look\u00a0like this.\n
- Auto approve claim listing? (email verification)\n
- Enable claim listing?\n
- Navigate to My Account<\/strong><\/em> > Downloads<\/strong><\/em> ( Login if Required )<\/li>\n