{"id":2396,"date":"2026-10-20T08:32:21","date_gmt":"2026-10-20T07:32:21","guid":{"rendered":"https:\/\/wpgeodirectory.com\/documentation\/article\/avada-error-with-geodirectory\/"},"modified":"2026-10-20T08:41:00","modified_gmt":"2026-10-20T07:41:00","slug":"avada-error-with-geodirectory","status":"publish","type":"gd_place","link":"https:\/\/wpgeodirectory.com\/documentation\/article\/troubleshooting\/avada-error-with-geodirectory\/","title":{"rendered":"Avada error &#8220;There was a problem with your action&#8221; with GeoDirectory active"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">If Avada shows &#8220;There was a problem with your action. Please try again or reload the page&#8221; when you save its options, and the message goes away when you deactivate GeoDirectory, a PHP error is breaking the request Avada sends in the background. The message does not say what the error is, so the first step is to find it.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Find the actual error<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Update WordPress, GeoDirectory and its add-ons, and Avada with its companion plugins, to the latest versions, then try again.<\/li>\n\n\n\n<li>If the error is still there, turn on WordPress debug logging by adding the lines below to wp-config.php, above the line that says &#8220;That&#8217;s all, stop editing&#8221;.<\/li>\n\n\n\n<li>Save the Avada options again so the error happens.<\/li>\n\n\n\n<li>Open wp-content\/debug.log. The last entries show the error message and the file it came from.<\/li>\n<\/ol>\n\n\n\n<pre class=\"wp-block-prismatic-blocks\"><code class=\"language-php\">define( &#039;WP_DEBUG&#039;, true );\ndefine( &#039;WP_DEBUG_LOG&#039;, true );\ndefine( &#039;WP_DEBUG_DISPLAY&#039;, false );<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">You can also open your browser&#8217;s developer tools before saving, go to the Network tab and click the failed admin-ajax.php request. A 500 status there confirms a server error, and the response sometimes shows the message.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Rule out a third plugin<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Sometimes the clash only happens when a third plugin is also active. Deactivate everything except Avada&#8217;s plugins and GeoDirectory and try again, then turn the others back on one at a time. The Health Check &amp; Troubleshooting plugin lets you do this for your own login only, so visitors keep seeing the normal site.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Send us what you found<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">GeoDirectory is meant to work with any theme, so a conflict like this is a bug we want to fix. Send our support team the error from debug.log and the versions of WordPress, GeoDirectory and Avada. Remove the debug lines from wp-config.php when you are done.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If Avada shows &#8220;There was a problem with your action. Please try again or reload the page&#8221; when you save its options, and the message goes away when you deactivate GeoDirectory, a PHP error is breaking the request Avada sends in the background. The message does not say what the error is, so the first [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"article\/tags":[],"article\/categories":[211,437],"class_list":["post-2396","gd_place","type-gd_place","status-publish","hentry","gd_placecategory-tips-tricks-more","gd_placecategory-troubleshooting"],"_links":{"self":[{"href":"https:\/\/wpgeodirectory.com\/documentation\/wp-json\/wp\/v2\/article\/2396","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wpgeodirectory.com\/documentation\/wp-json\/wp\/v2\/article"}],"about":[{"href":"https:\/\/wpgeodirectory.com\/documentation\/wp-json\/wp\/v2\/types\/gd_place"}],"author":[{"embeddable":true,"href":"https:\/\/wpgeodirectory.com\/documentation\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wpgeodirectory.com\/documentation\/wp-json\/wp\/v2\/comments?post=2396"}],"version-history":[{"count":1,"href":"https:\/\/wpgeodirectory.com\/documentation\/wp-json\/wp\/v2\/article\/2396\/revisions"}],"predecessor-version":[{"id":2457,"href":"https:\/\/wpgeodirectory.com\/documentation\/wp-json\/wp\/v2\/article\/2396\/revisions\/2457"}],"wp:attachment":[{"href":"https:\/\/wpgeodirectory.com\/documentation\/wp-json\/wp\/v2\/media?parent=2396"}],"wp:term":[{"taxonomy":"gd_place_tags","embeddable":true,"href":"https:\/\/wpgeodirectory.com\/documentation\/wp-json\/wp\/v2\/article\/tags?post=2396"},{"taxonomy":"gd_placecategory","embeddable":true,"href":"https:\/\/wpgeodirectory.com\/documentation\/wp-json\/wp\/v2\/article\/categories?post=2396"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}