{"id":2673,"date":"2026-10-20T08:35:26","date_gmt":"2026-10-20T07:35:26","guid":{"rendered":"https:\/\/wpgeodirectory.com\/documentation\/article\/claim-listing-button-not-showing\/"},"modified":"2026-10-20T08:40:41","modified_gmt":"2026-10-20T07:40:41","slug":"claim-listing-button-not-showing","status":"publish","type":"gd_place","link":"https:\/\/wpgeodirectory.com\/documentation\/article\/claim-listings\/claim-listing-button-not-showing\/","title":{"rendered":"Claim listing button not showing"},"content":{"rendered":"\n

The claim button from the Claim Listings add-on only shows on listings that can be claimed and haven’t been claimed yet. If it’s missing, work through these checks.<\/p>\n\n\n\n

    \n
  1. The post type has the claim field. Go to Places > Settings > Custom Fields, add the predefined Claimed field (its admin title is Is Claimed?) and make sure it’s active. Without it, listings of that post type can’t be claimed.<\/li>\n\n\n\n
  2. The listing isn’t marked as claimed. Edit the listing in the backend and untick Is Claimed?. Also check the field’s default value: if it’s ticked by default, every new listing is saved as already claimed.<\/li>\n\n\n\n
  3. The button is on the page. Add the GD > Post Claim block or widget to your Details page template or your listing sidebar, or use the shortcode [gd_claim_post]<\/code>.<\/li>\n\n\n\n
  4. Your cache is clear. A cached copy of the page from before you made these changes won’t show the button.<\/li>\n<\/ol>\n\n\n\n

    Fixing many listings at once<\/h2>\n\n\n\n

    Listings imported from a CSV or converted from another system can carry an unexpected value in the claimed field. Any value other than empty or 0 counts as claimed, so the button stays hidden. To fix them in bulk:<\/p>\n\n\n\n

      \n
    1. Go to GeoDirectory > Settings > Import\/Export and export your listings to CSV.<\/li>\n\n\n\n
    2. In the claimed<\/code> column, enter 1 for listings that really are claimed and 0 for the rest.<\/li>\n\n\n\n
    3. Import the file again to update the listings.<\/li>\n<\/ol>\n\n\n\n

      For the full set-up, see the Claim Listings setup guide<\/a> and GD > Post Claim<\/a>. If you sell claims with Pricing Manager, see How to set up pay to claim listings<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

      The claim button from the Claim Listings add-on only shows on listings that can be claimed and haven’t been claimed yet. If it’s missing, work through these checks. Fixing many listings at once Listings imported from a CSV or converted from another system can carry an unexpected value in the claimed field. Any value other […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"article\/tags":[],"article\/categories":[213,401],"class_list":["post-2673","gd_place","type-gd_place","status-publish","hentry","gd_placecategory-extensions-features","gd_placecategory-claim-listings"],"_links":{"self":[{"href":"https:\/\/wpgeodirectory.com\/documentation\/wp-json\/wp\/v2\/article\/2673","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wpgeodirectory.com\/documentation\/wp-json\/wp\/v2\/article"}],"about":[{"href":"https:\/\/wpgeodirectory.com\/documentation\/wp-json\/wp\/v2\/types\/gd_place"}],"author":[{"embeddable":true,"href":"https:\/\/wpgeodirectory.com\/documentation\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wpgeodirectory.com\/documentation\/wp-json\/wp\/v2\/comments?post=2673"}],"version-history":[{"count":1,"href":"https:\/\/wpgeodirectory.com\/documentation\/wp-json\/wp\/v2\/article\/2673\/revisions"}],"predecessor-version":[{"id":2816,"href":"https:\/\/wpgeodirectory.com\/documentation\/wp-json\/wp\/v2\/article\/2673\/revisions\/2816"}],"wp:attachment":[{"href":"https:\/\/wpgeodirectory.com\/documentation\/wp-json\/wp\/v2\/media?parent=2673"}],"wp:term":[{"taxonomy":"gd_place_tags","embeddable":true,"href":"https:\/\/wpgeodirectory.com\/documentation\/wp-json\/wp\/v2\/article\/tags?post=2673"},{"taxonomy":"gd_placecategory","embeddable":true,"href":"https:\/\/wpgeodirectory.com\/documentation\/wp-json\/wp\/v2\/article\/categories?post=2673"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}