40% OFF EVERYTHING
Our 10th BIRTHDAY SALE
Buy Now

Javascript Error on home page using Google

This topic contains 13 replies, has 3 voices, and was last updated by  Alex Rollin 6 years, 1 month ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • March 1, 2018 at 3:46 pm #419888

    Rob Lewis
    Full Member
    Post count: 19

    My site has a valid Google Maps API link, and the home page has a

    Oops! Something went wrong.
    This page didn’t load Google Maps correctly. See the JavaScript console for technical details.

    I’ve done the full installation of the google API twice, and am getting the same result both ways.

    Help! I really want to use the professional version of your system.

    March 1, 2018 at 4:01 pm #419891

    Kor
    Moderator
    Post count: 16516

    Hi Rob,

    Please share the URL of the site in question so we can take a better look at it and also WP temp admin access to your site. You can post the details here using the private reply option below.

    March 1, 2018 at 5:17 pm #419900

    Rob Lewis
    Full Member
    Post count: 19

    I’m getting the exact same results with the exact scenario. I installed the API twice. I have a separate ticket open myself. I think there is an issue with the plugin.

    March 1, 2018 at 5:31 pm #419901

    Rob Lewis
    Full Member
    Post count: 19

    http://vetsnear.me/

    March 1, 2018 at 5:56 pm #419908

    Rob Lewis
    Full Member
    Post count: 19

    I can give you access if you think looking behind the scenes is necessary.

    March 1, 2018 at 11:31 pm #419935

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    March 2, 2018 at 12:39 am #419943

    Rob Lewis
    Full Member
    Post count: 19
    This reply has been marked as private.
    March 2, 2018 at 6:40 am #419952

    Kor
    Moderator
    Post count: 16516

    Hi Rob,

    You’re getting “RefererNotAllowedMapError” https://developers.google.com/maps/documentation/javascript/error-messages#referer-not-allowed-map-error . Could you please generate a new Google API key as mentioned here https://wpgeodirectory.com/docs/add-google-api-key/

    March 2, 2018 at 4:54 pm #420026

    Rob Lewis
    Full Member
    Post count: 19
    This reply has been marked as private.
    March 3, 2018 at 7:13 am #420079

    Alex Rollin
    Moderator
    Post count: 27815

    We would be happy to take a look at your settings to see if we can find the problem, but in the case of the API keys we won’t be able to access the third party configuration inside the developer console.

    Please be sure to use the “Generate API Key” button inside GD when getting a new key, and skip the security settings as there may be an issue with how you are configuring it.

    Instead, once you generate a new project and key, take a picture of the settings and attach it to a reply here so we can see those settings.

    You should use the Generate button because GD is trying to make the key in a specific way.

    Please also include WP Admin access in a private reply.

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    March 3, 2018 at 2:03 pm #420107

    Rob Lewis
    Full Member
    Post count: 19

    I’ve already done all of this, and I’ll do it again for a 4th time for you. I’ll send screenshots of each and every step so you see that I’m following your exact specifications.

    March 3, 2018 at 2:10 pm #420111

    Alex Rollin
    Moderator
    Post count: 27815

    OK

    and for what it’s worth, your map is loading now and doesn’t seem to have any Google console errors.

    March 4, 2018 at 8:19 pm #420249

    Rob Lewis
    Full Member
    Post count: 19

    I’m not sure what you guys fixed on your end, and thank you for doing so. Now I’m wrestling with the various features. Cool looking product here. I hope it works for the long run. I’ve got quite a few plans I’d like to execute on.

    March 5, 2018 at 9:17 am #420314

    Alex Rollin
    Moderator
    Post count: 27815

    Glad it’s working, let us know if you run into more issue.

  • Author
    Posts
Viewing 14 posts - 1 through 14 (of 14 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket