GeoDirectory SupportLogin details fail to sync – GeoDirectory Support https://wpgeodirectory.com/support/topic/login-details-fail-to-sync/feed Mon, 23 Feb 2026 22:53:52 +0000 http://bbpress.org/?v=2.5.14-6684 en-US https://wpgeodirectory.com/support/topic/login-details-fail-to-sync/#post-30815 <![CDATA[Login details fail to sync]]> https://wpgeodirectory.com/support/topic/login-details-fail-to-sync/#post-30815 Fri, 13 Feb 2015 06:34:50 +0000 Charles Alder I have sync’d my accounts and am not able to update the

Downloading update from https://wpgeodirectory.com/download/GeoDirectory_framework_1.0.9.zip…

Unpacking the update…

Login details for GeoDirectory failed! Please check GeoDirectory>Auto Updates and that your membership is active. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

When i enter my username and password in
wp-admin/admin.php?page=geodirectory&tab=auto_update_fields
it doesn’t tell me if the username and password I have entered is correct or not, it just reloads the page.

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https://wpgeodirectory.com/support/topic/login-details-fail-to-sync/#post-30834 <![CDATA[Reply To: Login details fail to sync]]> https://wpgeodirectory.com/support/topic/login-details-fail-to-sync/#post-30834 Fri, 13 Feb 2015 17:20:58 +0000 Stiofan O'Connor Hi Charles,

I am going to look at this now.

Stiofan

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https://wpgeodirectory.com/support/topic/login-details-fail-to-sync/#post-30835 <![CDATA[Reply To: Login details fail to sync]]> https://wpgeodirectory.com/support/topic/login-details-fail-to-sync/#post-30835 Fri, 13 Feb 2015 17:23:09 +0000 Paolo Hi Charles,

it appears that syncing failed to include GDF between your available options.

Stiofan is investigating. IN the mean time I’ve updated GDF on Theme Tailors, so you should be able to download it again and manually update it via FTP.

If you prefer that we update it for you, simple forward us link and wp admin credentials in a private reply and we will proceed.

Thx

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https://wpgeodirectory.com/support/topic/login-details-fail-to-sync/#post-30840 <![CDATA[Reply To: Login details fail to sync]]> https://wpgeodirectory.com/support/topic/login-details-fail-to-sync/#post-30840 Fri, 13 Feb 2015 17:41:12 +0000 Paolo Should be all fixed now, can you please try autoupdating GDF again?

Let us know,

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https://wpgeodirectory.com/support/topic/login-details-fail-to-sync/#post-32979 <![CDATA[Reply To: Login details fail to sync]]> https://wpgeodirectory.com/support/topic/login-details-fail-to-sync/#post-32979 Thu, 05 Mar 2015 06:35:33 +0000 Charles Alder Gents

Now I need to download an update to https://wpgeodirectory.com/download/geodir_location_manager_1.2.8.zip and this too is failing to sync

I have changed my password on your account area and in the back end of my site

Downloading update from https://wpgeodirectory.com/download/geodir_location_manager_1.2.8.zip…

Unpacking the update…

Login details for GeoDirectory failed! Please check GeoDirectory>Auto Updates and that your membership is active. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

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https://wpgeodirectory.com/support/topic/login-details-fail-to-sync/#post-33009 <![CDATA[Reply To: Login details fail to sync]]> https://wpgeodirectory.com/support/topic/login-details-fail-to-sync/#post-33009 Thu, 05 Mar 2015 17:51:55 +0000 Paolo Hi Charles,

did you sync your account again after buying the MultiLocation addon?

It looks like you didn’t unlock it yet.

Let us know,

Thx

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https://wpgeodirectory.com/support/topic/login-details-fail-to-sync/#post-33498 <![CDATA[Reply To: Login details fail to sync]]> https://wpgeodirectory.com/support/topic/login-details-fail-to-sync/#post-33498 Tue, 10 Mar 2015 05:54:43 +0000 Charles Alder Guys my passwords are identical in your system and the plugin on my site

What gives with this syncing, why do I need to do it

Charles

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https://wpgeodirectory.com/support/topic/login-details-fail-to-sync/#post-33499 <![CDATA[Reply To: Login details fail to sync]]> https://wpgeodirectory.com/support/topic/login-details-fail-to-sync/#post-33499 Tue, 10 Mar 2015 06:45:32 +0000 Guust You need to sync your accounts to get updates and support: http://docs.wpgeodirectory.com/category/geodirectory-support/

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https://wpgeodirectory.com/support/topic/login-details-fail-to-sync/#post-33535 <![CDATA[Reply To: Login details fail to sync]]> https://wpgeodirectory.com/support/topic/login-details-fail-to-sync/#post-33535 Tue, 10 Mar 2015 14:57:12 +0000 Paolo Hi Charles,

the system here doesn’t go and check if you bought anything new everyday.

So for wpgd.com autoupdates for you are valid only for the addons synced the first time.

Given that you bought Multilocation after syncing, you need to sync again to add it to the list of unlocked products.

Thanks

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