GeoDirectory SupportNo Password Email Sent – GeoDirectory Support

No Password Email Sent

rockhopper — Mon, 11 Aug 2014 07:30:48 +0000

Hi, I am trying to register as a new user and using one of my email addresses (not an email address I used to set up the directory). When I input my email address and full name there is a notice saying that a password has been sent to me by email but I am not receiving the password email.

Also I when I retry to register with the same email address and name I am not getting an already registered error message.

Help please. Thanks.

Les

Reply To: No Password Email Sent

Vikas — Mon, 11 Aug 2014 09:47:05 +0000

Did u check spam folder of your email client too please ?

Reply To: No Password Email Sent

rockhopper — Mon, 11 Aug 2014 10:01:30 +0000

Hi Vikas,

Yep, I have checked trash and spam, sorry nothing there.

Reply To: No Password Email Sent

Simone — Mon, 11 Aug 2014 11:33:41 +0000

Hi Les, did you ever get an email from your website ? (I mean using the standard WordPress notifications). It could be something with your host, having issues with phpmail. Try to use a SMTP plugin, e.g. this one .
S.

Reply To: No Password Email Sent

Nick — Wed, 13 Aug 2014 11:39:44 +0000

Hi, I have had similar issue & have used smtp plugin as above, the test email works fine but when no email sent to new user or for request new password, I just get email:
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

[email protected]
SMTP error from remote mail server after end of data:
my SMTP Host details
550 Messages should have one or no To headers, not 2.

Reply To: No Password Email Sent

Simone — Wed, 13 Aug 2014 13:33:33 +0000

That error could be possibly happening due to a remote server rejection (not on your side). The server could be reject the email if your host/domain is not “trusted” or if it contains unwanted keywords

Reply To: No Password Email Sent

Nick — Wed, 13 Aug 2014 14:09:59 +0000

Thanks but I have tried to a few different email addresses that work with messages sent direct from the email set for the site & with test messages from SMTP plugin, I don’t think it could be unwanted keywords either as GD Notification Options are as default settings. Do you have any other ideas?

Reply To: No Password Email Sent

Simone — Wed, 13 Aug 2014 14:14:54 +0000

Oh, I haven’t see the error on the last line of your previous message.
Somehow the script is adding two “To:” headers, that’s why the email is being rejected.

Is there a way you can debug the output of the SMTP plugin? (or you can try another SMTP plugin and see if this is happening only with the plugin you’re using). Try with this one

Reply To: No Password Email Sent

identity — Wed, 13 Aug 2014 14:23:21 +0000

Also might want to try the Mail Bank plugin.

cheers

Reply To: No Password Email Sent

Nick — Wed, 13 Aug 2014 14:26:38 +0000

I have already tried with Wp Mail Bank & had the same error & tried different Encryption & Authentication settings, cant see how to fix the “To:” headers.