GeoDirectory SupportNot receiveing log in password email – GeoDirectory Support https://wpgeodirectory.com/support/topic/not-receiveing-log-in-password-email/feed Fri, 14 Mar 2025 17:11:06 +0000 http://bbpress.org/?v=2.5.14-6684 en-US https://wpgeodirectory.com/support/topic/not-receiveing-log-in-password-email/#post-47486 <![CDATA[Not receiveing log in password email]]> https://wpgeodirectory.com/support/topic/not-receiveing-log-in-password-email/#post-47486 Thu, 30 Jul 2015 06:43:59 +0000 We Love Travel Group Hi,

I’ve been testing our website http://www.welovekohtao.com, logging in and creating an account by ‘jo public’ but I’m not receiving an email with the issued password as you should do from Geo. I’ve waited a while now for the 2 tests to come through on my email but nothing. I have also checked junk etc. Nothing.
Log in password emails are being recieved fine on our other website http://www.welovekohphangan.com

Any idea what the problem may be as the settings on both websites are the same?

Thanks

]]> https://wpgeodirectory.com/support/topic/not-receiveing-log-in-password-email/#post-47558 <![CDATA[Reply To: Not receiveing log in password email]]> https://wpgeodirectory.com/support/topic/not-receiveing-log-in-password-email/#post-47558 Thu, 30 Jul 2015 19:40:54 +0000 Paolo Hi,

have you checked your spam folder? The best thing would be to ask to your server admin to check the mail server log and see if there is any anomaly.

Let us know,

Thanks

]]> https://wpgeodirectory.com/support/topic/not-receiveing-log-in-password-email/#post-47600 <![CDATA[Reply To: Not receiveing log in password email]]> https://wpgeodirectory.com/support/topic/not-receiveing-log-in-password-email/#post-47600 Fri, 31 Jul 2015 04:01:30 +0000 We Love Travel Group As I said in my original message, I had already checked spam/junk folder and nothing.
We are receiving the BCC emails to our domain address, but just not to the customers email which is an account with Hotmail. Any other suggestions?
I will contact our server admin and see what they say also.

]]> https://wpgeodirectory.com/support/topic/not-receiveing-log-in-password-email/#post-47601 <![CDATA[Reply To: Not receiveing log in password email]]> https://wpgeodirectory.com/support/topic/not-receiveing-log-in-password-email/#post-47601 Fri, 31 Jul 2015 04:06:49 +0000 We Love Travel Group I have tried the above using an alternative email address (not Hotmail) and it works fine. Must be something to do with Hotmail allowing certain emails through but not others.
I’ll add a note to website users for info.

Thanks. You can close the ticket.

]]> https://wpgeodirectory.com/support/topic/not-receiveing-log-in-password-email/#post-47669 <![CDATA[Reply To: Not receiveing log in password email]]> https://wpgeodirectory.com/support/topic/not-receiveing-log-in-password-email/#post-47669 Fri, 31 Jul 2015 15:22:29 +0000 Paolo Hi,

we have been having a lot of troubles with hotmail email addresses too on this website.

We changed to WP Mandrill to make them handle our outgoing emails to see if the problem would be solved. It was reduced, but it persists.

Same goes with some yahoo.com and aol.com emails, fewer but still.

Just wanted to let you know,

Thanks

]]>