GeoDirectory SupportNot sending password reset email – GeoDirectory Support https://wpgeodirectory.com/support/topic/not-sending-password-reset-email/feed Sat, 15 Mar 2025 14:04:09 +0000 http://bbpress.org/?v=2.5.14-6684 en-US https://wpgeodirectory.com/support/topic/not-sending-password-reset-email/#post-34730 <![CDATA[Not sending password reset email]]> https://wpgeodirectory.com/support/topic/not-sending-password-reset-email/#post-34730 Fri, 20 Mar 2015 17:31:13 +0000 zblewett Hello,
My site does not appear to be sending password reset emails.
Any idea why this would happen?
Thanks

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https://wpgeodirectory.com/support/topic/not-sending-password-reset-email/#post-34740 <![CDATA[Reply To: Not sending password reset email]]> https://wpgeodirectory.com/support/topic/not-sending-password-reset-email/#post-34740 Fri, 20 Mar 2015 18:29:05 +0000 Paolo Hi,

is it sending any other emails?

If you visit your website as a guest and leave a comment, do you get a notification as admin?

Let us know,

Thx

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https://wpgeodirectory.com/support/topic/not-sending-password-reset-email/#post-34754 <![CDATA[Reply To: Not sending password reset email]]> https://wpgeodirectory.com/support/topic/not-sending-password-reset-email/#post-34754 Sat, 21 Mar 2015 01:04:25 +0000 zblewett It’s sending emails for notifications, but when I did a test for a user password reset it reset the password in the backend but never sent out the email for the user account to reset the password.
So I couldn’t log in with the old email, but never got an email with the new one.

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https://wpgeodirectory.com/support/topic/not-sending-password-reset-email/#post-34775 <![CDATA[Reply To: Not sending password reset email]]> https://wpgeodirectory.com/support/topic/not-sending-password-reset-email/#post-34775 Sat, 21 Mar 2015 14:29:45 +0000 Paolo Hi,

I’ve just tested on few of our test websites and I couldn’t recreate the problem, so this isn’t a GD bug.

Could you please ask to your server admin if they see any error in your mailserver logs?

MOst members who had trouble in the past with notifications not sent, solved with SMTP plugins like mailbank, mandrill or similar. You can read more here:
https://wpgeodirectory.com/support/topic/no-gd-emails-sent/

Let us know,

Thanks

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