GeoDirectory SupportServer error when trying to update username – GeoDirectory Support https://wpgeodirectory.com/support/topic/server-error-when-trying-to-update-username/feed Thu, 25 Dec 2025 20:48:51 +0000 http://bbpress.org/?v=2.5.14-6684 en-US https://wpgeodirectory.com/support/topic/server-error-when-trying-to-update-username/#post-42210 <![CDATA[Server error when trying to update username]]> https://wpgeodirectory.com/support/topic/server-error-when-trying-to-update-username/#post-42210 Thu, 11 Jun 2015 14:25:03 +0000 Rob Wood Hi,

I have just found out that my username in the Geo Directory – Auto updates was wrong.

So I change clicked saved then got this error

You don’t have permission to access /testing/mot/wp-admin/admin.php on this server.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

Could you point me in the right direction for a solution?

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https://wpgeodirectory.com/support/topic/server-error-when-trying-to-update-username/#post-42214 <![CDATA[Reply To: Server error when trying to update username]]> https://wpgeodirectory.com/support/topic/server-error-when-trying-to-update-username/#post-42214 Thu, 11 Jun 2015 14:39:48 +0000 Paolo Hi,

Normally that happen when you are not logged in as admin.

Please provide a URL and admin credentials in a private reply and we will have a look.

Thanks

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https://wpgeodirectory.com/support/topic/server-error-when-trying-to-update-username/#post-42215 <![CDATA[Reply To: Server error when trying to update username]]> https://wpgeodirectory.com/support/topic/server-error-when-trying-to-update-username/#post-42215 Thu, 11 Jun 2015 14:41:19 +0000 Rob Wood https://wpgeodirectory.com/support/topic/server-error-when-trying-to-update-username/#post-42237 <![CDATA[Reply To: Server error when trying to update username]]> https://wpgeodirectory.com/support/topic/server-error-when-trying-to-update-username/#post-42237 Thu, 11 Jun 2015 16:20:39 +0000 Paolo Hi Rob,

I see the username got change because it is correct. I tried to save and I saw that error too.

I never saw it before on any of our customer’s and test websites, so I searched on Google : https://www.google.com/search?q=ou+don%E2%80%99t+have+permission+to+access&ie=utf-8&oe=utf-8#q=you+don%27t+have+permission+to+access

All topics found are related to server configuration, so I don’t think there is anything we can do on our side to solve it.

Please try to report this to your hosting provider.

Let us know how you went.

Thanks

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