GeoDirectory SupportStrange conflict with WP main menu (white screen on save) – GeoDirectory Support https://wpgeodirectory.com/support/topic/strange-conflict-with-wp-main-menu-white-screen-on-save/feed Tue, 03 Feb 2026 23:40:09 +0000 http://bbpress.org/?v=2.5.14-6684 en-US https://wpgeodirectory.com/support/topic/strange-conflict-with-wp-main-menu-white-screen-on-save/#post-42340 <![CDATA[Strange conflict with WP main menu (white screen on save)]]> https://wpgeodirectory.com/support/topic/strange-conflict-with-wp-main-menu-white-screen-on-save/#post-42340 Fri, 12 Jun 2015 10:58:21 +0000 jimmymoto When saving a MAIN menu revision, page reload seems to stall-out, then blips to a white screen.
Navigating backwards in the browser will reload the menu page (ie. the site is not actually broken) and the changes made are sometimes retained, however after several awkward revisions in this manner (having to hit back-button to reload menu page), changes will not save at all.

This problem disappears when GD core plugin is disabled (disabling all GD dependent plugins does not solve problem).
Menu revisions on other menus seems to work fine with all GD plugins active.

Any idea what is causing this problem?

btw. I’m also getting EXTREMELY slow page loads on mobile (desktop works snappy). Perhaps a related concern?

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https://wpgeodirectory.com/support/topic/strange-conflict-with-wp-main-menu-white-screen-on-save/#post-42341 <![CDATA[Reply To: Strange conflict with WP main menu (white screen on save)]]> https://wpgeodirectory.com/support/topic/strange-conflict-with-wp-main-menu-white-screen-on-save/#post-42341 Fri, 12 Jun 2015 11:01:51 +0000 jimmymoto https://wpgeodirectory.com/support/topic/strange-conflict-with-wp-main-menu-white-screen-on-save/#post-42385 <![CDATA[Reply To: Strange conflict with WP main menu (white screen on save)]]> https://wpgeodirectory.com/support/topic/strange-conflict-with-wp-main-menu-white-screen-on-save/#post-42385 Fri, 12 Jun 2015 17:02:03 +0000 Paolo Hi,

I’m not 100% sure I understand the problem. I went to appearance >> menu on your website, saved and it reloaded just fine.

Can you tell me exactly how to recreate this?

Thanks

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https://wpgeodirectory.com/support/topic/strange-conflict-with-wp-main-menu-white-screen-on-save/#post-42414 <![CDATA[Reply To: Strange conflict with WP main menu (white screen on save)]]> https://wpgeodirectory.com/support/topic/strange-conflict-with-wp-main-menu-white-screen-on-save/#post-42414 Fri, 12 Jun 2015 19:58:26 +0000 jimmymoto I just tested again from my work computer and the problem is still there. I tested with Safari, Chrome and Firefox.

Are you sure you had the “Main Menu (Enfold Main Menu)” selected?
The problem does not occur when saving any other menu.
The problem is resolved when GD core plugin is disabled.

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https://wpgeodirectory.com/support/topic/strange-conflict-with-wp-main-menu-white-screen-on-save/#post-42421 <![CDATA[Reply To: Strange conflict with WP main menu (white screen on save)]]> https://wpgeodirectory.com/support/topic/strange-conflict-with-wp-main-menu-white-screen-on-save/#post-42421 Fri, 12 Jun 2015 21:17:06 +0000 jimmymoto Interesting. I noticed just now that pages will not load (white screen) when GD Payment Manager is deactivated. Back-end still works fine.
This seems to be a new development (so to speak) as I have tested beforehand will all GD plugins disabled and the site worked (including Main menu saves).

This is behaviour (system broken) is exactly what you said would happen in my previous support thread if disabling Prices and Payments did not revert all my listings back to the default Free listing as the plugin is programmed to do.
Thread here: https://wpgeodirectory.com/support/topic/all-prices-and-payments-settings-reset-when-payment-manager-plugin-disabled/

After your explanation in the thread above, I have not bothered to do any further database work to bulk-update/correct my listings’ expiry dates and packages via PHPMyadmin export/import (planned to do this after troubleshooting other issues with iPad drop-down menus sticking open with or without GD activated).
HOWEVER I have done database correction (via PHPMyadmin export/import) approximately around the time this menu problem started (about 2 weeks ago).

I’m beginning to think that bulk updating listing expiry dates and package ID’s via PHPMyadmin export/import is somehow the root cause of all my menu problems.

Perhaps meddling around with PHPMyadmin to bulk-update my listings has caused unanticipated problems.

Do you have a way of verifying this possible cause?

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https://wpgeodirectory.com/support/topic/strange-conflict-with-wp-main-menu-white-screen-on-save/#post-42422 <![CDATA[Reply To: Strange conflict with WP main menu (white screen on save)]]> https://wpgeodirectory.com/support/topic/strange-conflict-with-wp-main-menu-white-screen-on-save/#post-42422 Fri, 12 Jun 2015 21:22:32 +0000 Paolo Hi again,

for me, unless you mention the theme, the main menu is Appearance >> Menu.

I’m guessing now you are taking about the Enfold Theme Option page? I tried that and it works, it saves and I get the “Alright Sparky” message (see image attached).

If that’s not the page either, please post a link because we have pretty different way of calling things…

If that is the page simply try to clear your browsers cache.

Let me know,

Thanks

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https://wpgeodirectory.com/support/topic/strange-conflict-with-wp-main-menu-white-screen-on-save/#post-42427 <![CDATA[Reply To: Strange conflict with WP main menu (white screen on save)]]> https://wpgeodirectory.com/support/topic/strange-conflict-with-wp-main-menu-white-screen-on-save/#post-42427 Fri, 12 Jun 2015 22:13:43 +0000 jimmymoto The menu page I’m referring to is here:
http://locallogic.ca/powell-river/wp-admin/nav-menus.php

I’ve tried clearing cache in Firefox and the problem remains.

Please also check the post I made a few minutes before your last. Now none of my pages will load if I deactivate GD Prices and Payments.
If the menus are saving fine on your end (strange!), can you verify that no pages load if GD payments module is deactivated?

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https://wpgeodirectory.com/support/topic/strange-conflict-with-wp-main-menu-white-screen-on-save/#post-42432 <![CDATA[Reply To: Strange conflict with WP main menu (white screen on save)]]> https://wpgeodirectory.com/support/topic/strange-conflict-with-wp-main-menu-white-screen-on-save/#post-42432 Fri, 12 Jun 2015 23:31:30 +0000 Paolo Ok I was able to finally see it, I’ll ask to Stiofan to have a look.

He might need FTP and phpmyadmin credentials too.

Let us know,

Thanks

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https://wpgeodirectory.com/support/topic/strange-conflict-with-wp-main-menu-white-screen-on-save/#post-42433 <![CDATA[Reply To: Strange conflict with WP main menu (white screen on save)]]> https://wpgeodirectory.com/support/topic/strange-conflict-with-wp-main-menu-white-screen-on-save/#post-42433 Fri, 12 Jun 2015 23:43:48 +0000 jimmymoto https://wpgeodirectory.com/support/topic/strange-conflict-with-wp-main-menu-white-screen-on-save/#post-42449 <![CDATA[Reply To: Strange conflict with WP main menu (white screen on save)]]> https://wpgeodirectory.com/support/topic/strange-conflict-with-wp-main-menu-white-screen-on-save/#post-42449 Sat, 13 Jun 2015 10:11:47 +0000 Stiofan O'Connor In my testing i seemed to blank your menu which then lead to the page saving ok, can you recreate the menu one by one until you can figure out what item is breaking it?

Stiofan

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