GeoDirectory SupportUsers unable to login and Recaptcha – GeoDirectory Support https://wpgeodirectory.com/support/topic/users-unable-to-login-and-recaptcha/feed Fri, 26 Dec 2025 18:52:24 +0000 http://bbpress.org/?v=2.5.14-6684 en-US https://wpgeodirectory.com/support/topic/users-unable-to-login-and-recaptcha/#post-34607 <![CDATA[Users unable to login and Recaptcha]]> https://wpgeodirectory.com/support/topic/users-unable-to-login-and-recaptcha/#post-34607 Thu, 19 Mar 2015 17:08:36 +0000 teasttogether Hello,

I’m just starting to have users on my account. They have not been able to login once they created the account. What should I check?

Also, how do I add a ReCAPTCHA element to the login process?

Best regards,

]]> https://wpgeodirectory.com/support/topic/users-unable-to-login-and-recaptcha/#post-34632 <![CDATA[Reply To: Users unable to login and Recaptcha]]> https://wpgeodirectory.com/support/topic/users-unable-to-login-and-recaptcha/#post-34632 Thu, 19 Mar 2015 18:46:19 +0000 Paolo For reCAPTCHA you need to install the reCAPTCHA addon. How to install and configure is pretty self explanatory.

To see the registration error we would need to see your website and possibly have wp admin credentials too.

Let us know,

thanks

]]> https://wpgeodirectory.com/support/topic/users-unable-to-login-and-recaptcha/#post-34675 <![CDATA[Reply To: Users unable to login and Recaptcha]]> https://wpgeodirectory.com/support/topic/users-unable-to-login-and-recaptcha/#post-34675 Thu, 19 Mar 2015 23:46:14 +0000 teasttogether https://wpgeodirectory.com/support/topic/users-unable-to-login-and-recaptcha/#post-34722 <![CDATA[Reply To: Users unable to login and Recaptcha]]> https://wpgeodirectory.com/support/topic/users-unable-to-login-and-recaptcha/#post-34722 Fri, 20 Mar 2015 16:49:29 +0000 Paolo Hi,

I registered an account and logged in with all forms available in your page.

I believe they are unable to login, because they didn’t activate their account clicking on the activation link sent to the email provided upon registration.

Let us know, but I’ll set this as resolved for the moment.

Thanks

]]> https://wpgeodirectory.com/support/topic/users-unable-to-login-and-recaptcha/#post-34724 <![CDATA[Reply To: Users unable to login and Recaptcha]]> https://wpgeodirectory.com/support/topic/users-unable-to-login-and-recaptcha/#post-34724 Fri, 20 Mar 2015 17:01:53 +0000 teasttogether Thanks for checking Paulo. I talked to two people with accounts this is what they explained:
1. They did not receive an activation e-mail
2. They received an activation e-mail, but when they clicked on the activation link an error message appeared saying, “key is invalid”

How can I check on or resend the activation e-mails?

Thank you

]]> https://wpgeodirectory.com/support/topic/users-unable-to-login-and-recaptcha/#post-34726 <![CDATA[Reply To: Users unable to login and Recaptcha]]> https://wpgeodirectory.com/support/topic/users-unable-to-login-and-recaptcha/#post-34726 Fri, 20 Mar 2015 17:04:27 +0000 Paolo I got it and it worked.

That is a wordpress thing though, not related to GeoDirectory.

https://www.google.com/search?q=re-send+activation+email+wordpress&ie=utf-8&oe=utf-8&gws_rd=cr&ei=41IMVbGVJoL9ggS9jIEo#q=resend+activation+email+wordpress&spell=1

Thanks

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