GeoDirectory SupportProblems with directory install – GeoDirectory Support https://wpgeodirectory.com/support/topic/problems-with-directory-install/feed Tue, 07 Apr 2026 03:40:07 +0000 http://bbpress.org/?v=2.5.14-6684 en-US https://wpgeodirectory.com/support/topic/problems-with-directory-install/#post-19623 <![CDATA[Problems with directory install]]> https://wpgeodirectory.com/support/topic/problems-with-directory-install/#post-19623 Sun, 26 Oct 2014 09:00:03 +0000 logansquarist I have a few hiccups in my installation. I’m hoping its OK to address all here:

(1) I’ve installed the multirating/reviews addon and there’s no ability to leave a comment on the frontend. On the backend, I can add a comment. I’m not sure if I’ve missed a setting. Should a form appear?

(2) In the sidebar, I have a couple of fieldsets that when data isn’t filled out for the included fields, I’d like the fieldset title not to appear. Is that possible?

(3) I’m having trouble finding the location of the “claim your listing” text. There are a few changes I’d like to make. Where can I find the correct file?

(4) I’m getting an error on the map now: “No Records Found
Sorry, no record were found. Please adjust your search criteria and try again.”

http://logansquarist.staging.wpengine.com/directory/active-life/xjlkadflkj/#reviews

]]> https://wpgeodirectory.com/support/topic/problems-with-directory-install/#post-19624 <![CDATA[Reply To: Problems with directory install]]> https://wpgeodirectory.com/support/topic/problems-with-directory-install/#post-19624 Sun, 26 Oct 2014 10:08:52 +0000 Guust Welcome:

1. Have you allowed comments?
Settings > Discussion > Allow people to post comments on new articles > YES

2. I don’t think that is possible actually.

3. Depending what you want to change:
GD > listing claims > notifications
or
language file, see more info here
http://docs.wpgeodirectory.com/translating-addons/

4. That is not an error, that just means there are no listings for the location and or category you are visiting
OR
it might be because you use WPengine, see more info here
https://wpgeodirectory.com/support/topic/hosting/page/2/

5. Can you send us your WP admin details so we can have a look at your settings?

]]> https://wpgeodirectory.com/support/topic/problems-with-directory-install/#post-19647 <![CDATA[Reply To: Problems with directory install]]> https://wpgeodirectory.com/support/topic/problems-with-directory-install/#post-19647 Sun, 26 Oct 2014 18:25:13 +0000 logansquarist https://wpgeodirectory.com/support/topic/problems-with-directory-install/#post-19653 <![CDATA[Reply To: Problems with directory install]]> https://wpgeodirectory.com/support/topic/problems-with-directory-install/#post-19653 Sun, 26 Oct 2014 19:29:02 +0000 logansquarist https://wpgeodirectory.com/support/topic/problems-with-directory-install/#post-19664 <![CDATA[Reply To: Problems with directory install]]> https://wpgeodirectory.com/support/topic/problems-with-directory-install/#post-19664 Sun, 26 Oct 2014 20:16:25 +0000 Paolo Hi,

1) in GD >> Multiratings, is this ticked?

Enable multirating: Enable multirating for comment on post

2) Currently there is no option to hide enpty fields/fieldset. If you wish to see this feature added in the future, please suggest it here so that other members can vote for it:https://wpgeodirectory.com/requests/

3) Being localized text, that will be in the translation file of the claim listing addon. Pls follow the documentation link provided by Guust to proceed.

4) I see a JS error that could be preventing your map from loading correctly: I think it has to do with this: ai1ec_super_widget (don’t know what it is, maybe a plugin)

5) Credentials are not working.

let us know,

Thx

]]> https://wpgeodirectory.com/support/topic/problems-with-directory-install/#post-19666 <![CDATA[Reply To: Problems with directory install]]> https://wpgeodirectory.com/support/topic/problems-with-directory-install/#post-19666 Sun, 26 Oct 2014 20:24:02 +0000 logansquarist https://wpgeodirectory.com/support/topic/problems-with-directory-install/#post-19668 <![CDATA[Reply To: Problems with directory install]]> https://wpgeodirectory.com/support/topic/problems-with-directory-install/#post-19668 Sun, 26 Oct 2014 20:27:04 +0000 logansquarist https://wpgeodirectory.com/support/topic/problems-with-directory-install/#post-19671 <![CDATA[Reply To: Problems with directory install]]> https://wpgeodirectory.com/support/topic/problems-with-directory-install/#post-19671 Sun, 26 Oct 2014 21:05:05 +0000 Paolo https://wpgeodirectory.com/support/topic/problems-with-directory-install/#post-19674 <![CDATA[Reply To: Problems with directory install]]> https://wpgeodirectory.com/support/topic/problems-with-directory-install/#post-19674 Sun, 26 Oct 2014 22:10:05 +0000 logansquarist https://wpgeodirectory.com/support/topic/problems-with-directory-install/#post-19676 <![CDATA[Reply To: Problems with directory install]]> https://wpgeodirectory.com/support/topic/problems-with-directory-install/#post-19676 Sun, 26 Oct 2014 22:32:22 +0000 logansquarist Update: I’ve deselected all the subcategories from the home map and the home map now displays correctly.

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