Cant upload .JPEG files (.JPG works)

This topic contains 5 replies, has 3 voices, and was last updated by  Stiofan O’Connor 8 years, 1 month ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #366007

    thaixl
    Expired Member
    Post count: 35

    Hello,

    On the add listing page, when a user want to upload a picture, if the extension is .jpeg he cannot select it (see screenshot attached).
    .jpg files works.

    Thanks in advance !

    #366058

    Kor
    Moderator
    Post count: 16516

    Hi there,

    I’ve just tested it on my dev server and it seems to work fine and here’s a screenshot http://prntscr.com/ehd97y . Please share WP temp admin access to your site so we can take a better look. You can post the details here using the private reply option below.

    #366211

    thaixl
    Expired Member
    Post count: 35
    This reply has been marked as private.
    #366331

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Marc,

    As far as i can tell this is a problem with either the uploader which is part of WP or FF (on mac)

    The only way i could replicate this is on FF on mac, no where else.

    I have opened a bug about it with the uploader WP uses but i’m suspect it is a FF issue: https://github.com/moxiecode/plupload/issues/1454

    You can however just set it to “all file types” when browsing files and this will allow you to select .jpeg files.

    Thanks,

    Stiofan

    #366332

    thaixl
    Expired Member
    Post count: 35

    Yes, that’s right, your example with plupload reveals the problem.
    Thanks

    #366370

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    No probs, it was a strange one 🙂

Viewing 6 posts - 1 through 6 (of 6 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount