CSV Issues

This topic contains 14 replies, has 3 voices, and was last updated by  Simone 10 years, 5 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • October 12, 2014 at 7:59 pm #18127

    Sam
    Expired Member
    Post count: 27

    When I press the “select and upload CSV” button and choose my file everything goes fine. The “import now data” button appears. But when I press it nothing happens. No errors, no loading, nothing.

    —————————————————————————-

    I have a stock install (fully updated) other than a few cosmetic widget/appearance changes and the following changes:

    multi-locations plugin: enabled
    country – default
    region – multi regions enabled
    city – multi city enabled

    custom fields:
    I added 1 non-manditory text field. *I added the variable to my .csv file
    I also changed a bunch of the default listing fields to inactive.

    I used LibreOffice Calc to edit the sample csv file. I followed all the instructions at http://docs.wpgeodirectory.com/core-general/#csv

    October 12, 2014 at 8:04 pm #18128

    Sam
    Expired Member
    Post count: 27
    This reply has been marked as private.
    October 12, 2014 at 9:29 pm #18144

    Guust
    Moderator
    Post count: 29970

    Hi Sam, I’ll get Simone to have a look at this.

    October 13, 2014 at 12:36 pm #18179

    Simone
    Expired Member
    Post count: 3515

    Hello Sam, your file is fine, just tested on my demo site, the issue is on your hosting, as it deny the loading of external data due to a mod_security rule.

    Please read this for a detailed explanation, and eventually contact your host

    October 13, 2014 at 8:53 pm #18250

    Sam
    Expired Member
    Post count: 27

    thanks, got the host to disable it and that fixed the issue.

    I have a couple unrelated questions. Should I ask in here or make a new thread?

    October 13, 2014 at 9:53 pm #18256

    Guust
    Moderator
    Post count: 29970

    You can ask them here, go ahead.

    October 13, 2014 at 11:34 pm #18269

    Sam
    Expired Member
    Post count: 27

    1. How can I make the listing page my homepage?

    2. How/Where can I adjust the settings/character length for how fields are displayed when you click on markers on the map. I notice when I click on the markers on my map, some are displayed fine, some are off a little and sometimes there is a slider for up/down and left/right that is added to the box automatically and the text wrapping get kinda funky.

    For example, it should look like this:

    1232 Macdonald St.
    (123) 456-789
    Mon – Fri 5am – 6pm
    Sat & Sun Closed

    But instead the wrapping gets warped like this:

    1234
    Macdonald St.
    (123)
    456-789
    Mon – Fri
    5am – 6pm
    Sat & Sun Closed

    October 13, 2014 at 11:55 pm #18270

    Sam
    Expired Member
    Post count: 27

    Regarding #2: Perhaps it could have something to do with my formating of my .csv file. Because I notice some of the markers display fine/normal. But others with the same number of characters or less are weirdly wrapped.

    October 14, 2014 at 2:55 am #18274

    Sam
    Expired Member
    Post count: 27

    UPDATE********** regarding #2 I notice the same issue on your demo @ http://wpgeo.directory/

    I believe it has something to do with the number of characters in the time field. Doing more testing now.

    October 14, 2014 at 3:36 am #18277

    Sam
    Expired Member
    Post count: 27

    This is what I have noticed trying to find a temporary fix for this problem.

    1. When you de-activate the “time” field under place settings > custom fields, it removed it from everywhere except the map. It still displaying it on the maps. (random bug I came across)

    2. Next, I just deleted all the places, edited the original .csv (removed all the times from the time column), then re-uploaded the new file. The problem still persisted.

    3. Next, I re-activated the “time” field and started adding characters into the time field on the profile. When I added “1111111111111111111111111111111111111111111111111111” into the time field. It stretched the wrapper and fixed all my formatting issues. I tested it on a couple other profiles and it fixed it every time.

    October 14, 2014 at 3:55 am #18278

    Guust
    Moderator
    Post count: 29970

    1. GD > design > home > Geodirectory home page > yes

    2. I am not that sure how to adjust the infowindow. But I don’t think it has anything to do with the CSV upload or the input of the custom fields.
    Let’s wait for Simone, he understands that better.

    October 14, 2014 at 4:28 am #18279

    Sam
    Expired Member
    Post count: 27
    This reply has been marked as private.
    October 14, 2014 at 4:43 am #18280

    Sam
    Expired Member
    Post count: 27
    This reply has been marked as private.
    October 14, 2014 at 9:38 am #18298

    Guust
    Moderator
    Post count: 29970

    1. GD Home is also the page that will display the results for other countries, regions or cities.
    http://docs.wpgeodirectory.com/layout/#home
    You can add widgets to it that will display the listings, just like the demo.
    But you are correct that it will not have the dropdown.

    2. Simone might have some ideas here.

    October 14, 2014 at 10:41 am #18303

    Simone
    Expired Member
    Post count: 3515

    If I remember correctly, there was an user who had spotted this issue some time ago, in the infomap windows in minimap..
    I thought it was fixed, I will check and eventually add this in the project manager

  • Author
    Posts
Viewing 15 posts - 1 through 15 (of 15 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount