Custom Field Changes Are Failing

This topic contains 10 replies, has 4 voices, and was last updated by  Stiofan O’Connor 8 years, 2 months ago.

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  • July 6, 2016 at 11:48 am #222623

    Robert Davenport
    Buyer
    Post count: 609

    Hi,

    Can you please look at the attached image and help me figure out why the Custom Field changes are failing to save and update?

    Thank you,
    Robert

    July 6, 2016 at 2:30 pm #222666

    Kor
    Moderator
    Post count: 16516

    Hi Robert,

    Do you think you can share temp admin access to your site so we can take a better look? You can post the details here using the private reply option below.

    Thanks!

    July 6, 2016 at 2:59 pm #222676

    Robert Davenport
    Buyer
    Post count: 609
    This reply has been marked as private.
    July 6, 2016 at 4:38 pm #222715

    Kor
    Moderator
    Post count: 16516

    Hi Robert,

    I’ve just tested it by creating a custom field on your Website backend and it seems to work fine on my end. Check out the attached screenshot. Do you mind listing down the steps in order to recreate the issue?

    July 6, 2016 at 5:05 pm #222733

    Robert Davenport
    Buyer
    Post count: 609
    This reply has been marked as private.
    July 6, 2016 at 8:00 pm #222846

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    I’ve flagged this for Stiofan, he’ll let you know asap.

    Thanks

    July 7, 2016 at 9:48 am #223098

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Robert,

    Can you please provide FTP and DB access and i will get to the bottom of it.

    Thanks,

    Stiofan

    July 7, 2016 at 9:54 am #223102

    Robert Davenport
    Buyer
    Post count: 609
    This reply has been marked as private.
    July 7, 2016 at 1:50 pm #223282

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Thanks for the info, you had an invalid default value field, i blanked it and it saves fine.

    Thanks,

    Stiofan

    July 7, 2016 at 4:17 pm #223344

    Robert Davenport
    Buyer
    Post count: 609

    Awesome! Thank you Stiofan!

    July 7, 2016 at 4:24 pm #223348

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    No probs 🙂

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