Page Layout Issue

This topic contains 1 reply, has 2 voices, and was last updated by  Guust 8 years, 11 months ago.

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  • #255657

    Jamaal Hud
    Free User
    Post count: 3

    Hello,

    I have talked with the theme developers and had them look at the page on my site which the plugin is showing on – http://empoweringpurpose.com/business-directory-2/

    The page is off when it comes to the header, logo display and actual page default. Please see the below conversation that i sent to them and the reply. Please take a look at this so that i can have this page showing correctly. They said its something in the plugin that causing the issue.

    ISSUE is sent to the theme developer:

    1. Go to header tab on home page and look at the tab “E-hub” > Business Directory, on this page it has some issues in the header. The logo is showing up twice and the page is different than the others. Can you target what error is causing the logo issue and how to fix it? Is there a reason that the page is different than the others?

    2. Header is plane blue can we get this personalized like i have on the other pages? View – http://empoweringpurpose.com/business-directory-2/

    THERE RESPONSE

    1.& 2. the issue seems to be appearing from third party plugin that you are using .
    It may be adding a [age template for the maps to show there and is taking the default header.php .But in wplms there are any different layouts now and you selected the transparent of which header is generated by the header-transparent file.
    To check that i created a separate page “test default template” in your site and it worked fine .
    So you need to contact the third party plugin or author to detect the header template in its template.

    So the issue is why is the page showing or the plugin making the page show differently than the other pages default page and have my header logo show twice. One i get the email that you can look at this i can send you the login for this or you can ask your associate that was working on another issue i had that has my login. Their email is …

    #255730

    Guust
    Moderator
    Post count: 29970

    Please post your admin details in a private reply and we will check your settings at GD > theme compatibility. Thanks.

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