Does the auto update work

This topic contains 18 replies, has 6 voices, and was last updated by  AlexCam 10 years, 4 months ago.

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  • #4587

    jjruizrivera
    Free User
    Post count: 153

    Hi

    I got a notification saying that there was 10 plugin updates but I always get the same error even though that I changed the password a few times to make sure it is right.

    An error occurred while updating GeoDirectory Advance Search Filters: Login details for GeoDirectory failed! Please check GeoDirectory>Auto Updates and that your membership is active. Internal Server Error

    Another quick question: is there any timeline for the geotheme to geodirectory conversion tool.

    So far I am very impressed with Geodirectory!!!!

    Thanks

    #4616

    Guust
    Moderator
    Post count: 29970

    And I bet you checked your username too?
    I’ll get somebody else to answer your other question.

    #4639

    jjruizrivera
    Free User
    Post count: 153

    Yes I tried:

    username and new password
    email and new password

    #4641

    Guust
    Moderator
    Post count: 29970

    It should be your username, ie jjruizrivera (case-sensitive) and your password.
    So far, you are the only one reporting this issue, and I don’t have any issues with my sites either. Like I said, Paolo or one of the others will have a look for you.

    #4795

    Paolo
    Site Admin
    Post count: 31206

    Hi j,

    do you have problem only with advanced search filters or all of them?

    Are you 100% sure you are using correct username and password?

    Because various hundreds ppl updated all plugins yesterday and you are the only one reporting this problem so far…

    Let us know…

    In case please send a private reply with a link and wp admin credentials so we can run some tests.

    Thanks

    #4804

    jjruizrivera
    Free User
    Post count: 153

    Hi Paolo/Guust

    It is good to know that I am the only one so surely the issue is in my server. In the past with Geotheme I had a similar issue with google statistics and it was related to the curl_exec function being disabled on my etc/php.ini file. I will try that and let you know. Does this feature require any special php function?

    Regards

    #4807

    stroudsco
    Expired Member
    Post count: 121

    I am also having problems when trying to update just the core plugin first…

    I get the message that it has updated but then have the 502 bad gateway error – this leads to the whole site being broken (thankfully a staging site)

    As I mentioned the only other time I have ever had this error was when trying to upload more then 500 places by CSV.

    ?

    #4808

    thewzrd
    Free User
    Post count: 6

    I’m also getting the 502 error.

    I have over 500 places already on my site and working on the old version of the plugin.

    Regardless of whether I disable all the add-ons or not, I still get a 502 error once I activate the new plugin.

    Help?!?!

    #4817

    jjruizrivera
    Free User
    Post count: 153

    Hi Paolo/Guust

    I have fixed the issue by enabling the curl_exec function on my etc/php.ini file

    Thanks

    Quick one: is there any date for the geotheme to geodirectory conversion tool
    ?

    #4824

    Paolo
    Site Admin
    Post count: 31206

    502 bad gateway error is a server error…

    Normally is due to permalinks rewrite rules not refreshed… or something like that.

    What hosting provider are you using thewzrd?

    We’ve tested autoupdate on 3 servers yesterday and it worked in all 3:

    Hetzner with nginx
    Mediatemple grid
    and Stiofan’s VPS in UK with apache (I don’t remember the provider)

    #4850

    AlexCam
    Free User
    Post count: 23

    I can second the 500 Server error. It occurred while updating the core plugin. This brought all my sites down.
    Notes from my host support:

    Within the last 10 minutes or so, the resource usage on your account has gone wild, it looks like it’s basically trying to use all the CPU it can possibly access. I killed off a bunch of the PHP processes for the site and it came back up, but it seems like as more requests come in this just builds back up and may take the sites down again.

    How/what did you update? This could be monitored for a few minutes to see if the issue subsides – I’m not 100% sure if the problem is that the process of updating the plugins causes high usage or the updated plugins are hitting a loop or other issue that causes PHP processes to run forever.

    We ultimately had to restore the previous days backup to get my sites up and running again. I am hosted with LightningBase who were excellent and responded to my issue in minutes.

    #4855

    Paolo
    Site Admin
    Post count: 31206

    Quick question, because we can’t recreate this wild CPU usage on any of our servers.

    Have you updated Core plugin 1st and than all other addons later?
    Or everything together?

    #4860

    AlexCam
    Free User
    Post count: 23

    I was only updating the core file. I typically do them one at a time so that if there is an issue I know specifically which caused the problem. Thanks!

    #4871

    Paolo
    Site Admin
    Post count: 31206

    That is super strange… 500 error 99% of the time is a php error, there should be a trace of what’s causing it in the error logs.

    Didn’t your hosting provider mention any specific error?

    #4874

    thewzrd
    Free User
    Post count: 6

    It’s still throwing the 502 error for me. Disabled all the add-ons and tried updating just the core plugin. I can update it if it is disabled beforehand, but if I try to activate after that… 502 error.

    It’s on WPEngine, so I know the server is powerful enough.

    Here’s some of the error log:

    [Wed Jun 18 17:39:08 2014] [error] [client 73.191.164.138] LONG QUERY (2963 characters long generated in /nas/wp/www/cluster-2935/catchrider/wp-content/plugins/geodirectory/geodirectory_hooks_actions.php:1011): SELECT post_id, meta_key, meta_value FROM wp_postmeta WHERE post_id IN (1856,1855,1854,1853,1852,1851,1850,1849,1848,1847,1846,1845,1844,1843,1842,1841,1840,1839,1838,1837,1836,1835,1834,1833,1832,1831,1830,1829,1828,1827,1826,1825,1824,1823,1822,1821,1820,1819,1818,1817,1816,1815,1814,1813,1812,1811,1810,1809,1808,1807,1806,1805,1804,1803,1802,1801,1800,1799,1798,1797,1796,1795,1794,1793,1792,1791,1790,1789,1788,1787,1786,1785,1784,1783,1782,1781,1780,1779,1778,1777,1776,1775,1774,1773,1772,1771,1770,1769,1768,1767,1766,1765,1764,1763,1762,1761,1760,1759,1758,1757,1756,1755,1754,1753,1752,1751,1750,1749,1748,1747,1746,1745,1744,1743,1742,1741,1740,1739,1738,1737,1736,1735,1734,1733,1732,1731,1730,1729,1728,1727,1726,1725,1724,1723,1722,1721,1720,1719,1718,1717,1716,1715,1714,1713,1712,1711,1710,1709,1708,1707,1706,1705,1704,1703,1702,1701,1700,1699,1698,1697,1696,1695,1694,1693,1692,1691,1690,1689,1688,1687,1686,1685,1684,1683,1682,1681,1680,1679,1678,1677,1676,1675,1674,1673,1672,1671,1670,1669,1668,1667,1666,1665,1664,1663,1662,1661,1660,1659,1658,1657,1656,1655,1654,1653,1652,1651,1650,1649,1648,1647,1646,1645,1644,1643,1642,1641,1640,1639,1638,1637,1636,1635,1634,1633,1632,1631,1630,1629,1628,1627,1626,1625,1624,1623,1622,1621,1620,1619,1618,1617,1616,1615,1614,1613,1612,1611,1610,1609,1608,1607,1606,1605,1604,1603,1602,1601,1600,1599,1598,1597,1596,1595,1594,1593,1592,1591,1590,1589,1588,1587,1586,1585,1584,1583,1582,1581,1580,1579,1578,1577,1576,1575,1574,1573,1572,1571,1570,1569,1568,1567,1566,1565,1564,1563,1562,1561,1560,1559,1558,1557,1556,1555,1554,1553,1552,1551,1550,1549,1548,1547,1546,1545,1544,1543,1542,1541,1540,1539,1538,1537,1536,1535,1534,1533,1532,1531,1530,1529,1528,1527,1526,1525,1524,1523,1522,1521,1520,1519,1518,1517,1516,1515,1514,1513,1508,1507,1506,1505,1504,1503,1502,1501,1500,1499,1498,1497,1496,1495,1494,1493,1492,1491,1490,1489,1488,1487,1486,1485,1484,1483,1482,1481,1480,1479,1478,1477,1476,1475,1474,1473,1472,1471,1470,1469,1468,1467,1466,1465,1464,1463,1462,1461,1460,1459,1458,1457,1456,1455,1454,1453,1452,1451,1450,1449,1448,1447,1446,1445,1444,1443,1442,1441,1440,1439,1438,1437,1436,1435,1434,1433,1432,1431,1430,1429,1428,1427,1426,1425,1424,1423,1422,1421,1420,1419,1418,1417,1416,1415,1414,1413,1412,1411,1410,1409,1408,1407,1406,1405,1404,1403,1402,1401,1400,1399,1398,1397,1396,1395,1394,1393,1392,1391,1390,1389,1388,1387,1386,1385,1384,1383,1382,1381,1380,1379,1378,1377,1376,1375,1374,1373,1372,1371,1370,1369,1368,1367,1366,1365,1364,1363,1362,1361,1360,1359,1358,1357,1356,1355,1354,1353,1352,1351,1350,1349,1348,1347,1346,1345,1344,1343,1342,1341,1340,1339,1338,1337,1336,1335,1334,1333,1332,1331,1330,1329,1328,1327,1326,1325,1324,1323,1322,1321,1320,1319,1318,1317,1316,1315,1314,1313,1312,1311,1310,1309,1308,1307,1306,1305,1304,1303,1302,1301,1300,1299,1298,1297,1296,1295,1294,1293,1292,1291,1290,1289,1288,1287,1286,1285,1284,1283,1282,1281,1280,1279) ORDER BY meta_id ASC, referer: http://***webiste.dot.com***/wp-admin/admin.php?page=avia

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