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This topic contains 28 replies, has 4 voices, and was last updated by  Emile Meyer 8 years, 5 months ago.

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  • #165081

    Emile Meyer
    Expired Member
    Post count: 17

    Hi guys.

    Love the plugin, but I seem to be having a slight issue.

    When testing the plugin, we try to add a user who wants to list a business, but once this happens, and the page redirects to the Add Listing form, we notice no emails are going to the user who registered, and no admin emails are coming through. I’ve tested the other stuff (Send Enquiry, etc.) and no emails from the plugin are coming through, either.

    We’ve set up Profile Builder as well (to handle Customer registrations), and this seems to be sending the necessary emails without any issues, and this was added after we set up GeoDirectory. Furthermore, this has been an issue since the beginning, since we set up GD.

    I tried setting an SMTP plugin, to no avail and an email log plugin that didn’t show any activity at all. Also, I disabled all of my other plugins, and then tested it again, and still there was no change. I’m not sure what’s going on, but I’m turning to the experts to help as I’m somewhat stumped here.

    I’ve spoken to my hosting provider in the hopes that it could be some sort of server issue, but they weren’t of much help, either.

    Any help? Am I missing something? A fresh pair of eyes might be able to help…

    Let me know what else you guys need.

    Here’s the link to test:
    http://o5demo.com/mysnaglist/gd-login/?redirect_add_listing=http%3A%2F%2Fo5demo.com%2Fmysnaglist%2Fadd-listing%2F

    Thank in advance.

    #165130

    Guust
    Moderator
    Post count: 29970

    Let’s start with your WP admin details so we can have a check. Please post them in a private reply.

    #165298

    Emile Meyer
    Expired Member
    Post count: 17
    This reply has been marked as private.
    #165597

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    you are running the latest version of the core plugin with outdated add-ons.

    Please update everything and let us know if the problem persists.

    Thank you,

    #165598

    Paolo
    Site Admin
    Post count: 31206
    This reply has been marked as private.
    #166138

    Emile Meyer
    Expired Member
    Post count: 17

    Thanks, trying that now. Let’s see what happens.

    #166139

    Emile Meyer
    Expired Member
    Post count: 17
    This reply has been marked as private.
    #166397

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    When I try to access your login page now I’m getting:

    ERROR 502 – BAD GATEWAY
    Why am I seeing this page?

    It took a long time for the server to answer (+3 minutes)

    Let us know once the server is restored.

    Thanks

    #166400

    Emile Meyer
    Expired Member
    Post count: 17

    Not sure myself. But, it’s loading fine on my end now?

    #166402

    Paolo
    Site Admin
    Post count: 31206

    I’m in checking email logs. We’ll let you know asap.

    Thanks

    #166403

    Emile Meyer
    Expired Member
    Post count: 17

    Awesome. Glad the site is working again. I await your response.

    Thanks.

    #166405

    Paolo
    Site Admin
    Post count: 31206

    Ok email log is not logging the emails so there is something breaking wp_mail function.

    Can you please try to disable all non GD plugins momentarely to see if the problem goes away.

    Please also delete w3 total cache (also file and folder it created in wp-content).

    Let us know,

    Thanks

    #166410

    Emile Meyer
    Expired Member
    Post count: 17

    I did disable all non-GD plugins initially, but I still had w3 Total Cache installed.

    I’ll try that again and I’ll retry and report.

    #166413

    Emile Meyer
    Expired Member
    Post count: 17
    This reply has been marked as private.
    #166415

    Paolo
    Site Admin
    Post count: 31206

    I’m logged out.

    Thanks

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