A Massive Round of Applause

This topic contains 8 replies, has 2 voices, and was last updated by  Paolo 5 years, 1 month ago.

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  • #477640

    Mark Cooney
    Expired Member
    Post count: 4

    I would like to offer GD a massive round of applause for the absolute fuck up of an update.

    Every single aspect of my site which I have fiddled and tweaked for over a year with is now ruined, 100% fucked.

    If I didn’t have so much data to transfer (still an option if I can find one), I would be off the dog’s dinner of a plugin this evening.

    #477645

    Paolo
    Site Admin
    Post count: 31206

    Hi Mark,

    I’m really sorry for the issues that you are experiencing, however when a major update like V2 is released (brand new software), some hick ups should be expected.

    However we started warning people about this major updates 15 months ago!

    We send out almost a blog post per month to provide updates and we sent several newsletters to warn as many as possible that manual actions where required.

    We even published a video of a full conversion and provided a checklist of things to do: https://wpgeodirectory.com/docs-v2/geodirectory/upgrade-from-gdv1/

    We also always suggested to work on a staging website to avoid similar problems.

    Performing a plugin update like this on a live site without doing testing on a staging website is like trying to change a wheel on a running car.

    That said, if you provide a list of things that you are having trouble with, we’ll try to help you with each of them.

    Thanks

    #477649

    Mark Cooney
    Expired Member
    Post count: 4
    This reply has been marked as private.
    #477653

    Paolo
    Site Admin
    Post count: 31206
    This reply has been marked as private.
    #477655

    Paolo
    Site Admin
    Post count: 31206
    This reply has been marked as private.
    #477656

    Mark Cooney
    Expired Member
    Post count: 4
    This reply has been marked as private.
    #477662

    Paolo
    Site Admin
    Post count: 31206
    This reply has been marked as private.
    #477666

    Mark Cooney
    Expired Member
    Post count: 4
    This reply has been marked as private.
    #477671

    Paolo
    Site Admin
    Post count: 31206
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