Cannot Post on mobile

This topic contains 5 replies, has 2 voices, and was last updated by  Paolo 9 years, 9 months ago.

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  • #225652

    Sebastian Holguin
    Free User
    Post count: 2

    hello,

    My website TinyHouseTours.trade will not allow me to post a new submission to the directory on my mobile device. I have an iPhone6.

    I have not tried other phones but I tried the mobile tester in the customizer and didn’t get a response so it’s an error.

    The issue is on mobile when i click “add new listing” it takes me to a login/sign up page, although I never set one up. I decided since I cannot remove this maybe I’ll sign up then add listing, but it tells me new sign ups are disabled.

    I don’t see any settings to fix this in the software, and it won’t allow me to change it, please advise.

    #225720

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    only registered users can submit listings.

    Please see documentation: https://wpgeodirectory.com/docs/basic-installation/#anyone

    Thanks

    #226626

    Sebastian Holguin
    Free User
    Post count: 2

    Well, then why am I able to enter listings on my laptop without registering? I have tested it as a new user to make sure that it worked and it does.

    What could be the issue?

    #226815

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    please provide a link and admin credentials in a private reply and we will have a look.

    I can’t recreate this in any of my demos.

    Thanks

    #226918

    Sebastian Holguin
    Free User
    Post count: 2

    Hello Paolo,

    I can provide you with the link, although due to your suggestion, I added the click “Anyone can register” and I was now unable to post without registering on desktop and mobile.

    It also seemed to fix the mobile issue and now can post both mobile and desktop, but only through registration.

    I’m not sure if I uncheck it will duplicate the bug, but can provide if you’d like, thanks.

    check site now to see test posts functioning

    #226921

    Paolo
    Site Admin
    Post count: 31211

    Thanks for letting us know 🙂

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