40% OFF EVERYTHING
Our 10th BIRTHDAY SALE
Buy Now

Default Location

This topic contains 10 replies, has 3 voices, and was last updated by  Paolo 8 years, 10 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • June 3, 2015 at 6:01 pm #41435

    thebirdiemachine
    Expired Member
    Post count: 246

    Is there anyway to have the default location of a user either their STATE or a certain radius around them instead of the city where they are – many “cities” do not have any listings so “No records Found” comes up and it looks really bad.

    June 3, 2015 at 7:34 pm #41446

    Simone
    Expired Member
    Post count: 3515

    Hello, unfortunately it is not possible. The location feature is made to be the most accurate possible based on the location of who’s visiting.

    June 3, 2015 at 9:06 pm #41464

    Paolo
    Site Admin
    Post count: 31206

    If you use GeoLocation, that will not happen, because if there are no listings in his area, the user will be redirected to the closest city with listings.

    Thanks

    June 3, 2015 at 10:29 pm #41487

    thebirdiemachine
    Expired Member
    Post count: 246

    @paolo,

    Thank you what are the setting to make sure GeoLocation is on?

    Thanks
    Stacey

    June 4, 2015 at 9:14 pm #41583

    Paolo
    Site Admin
    Post count: 31206

    In GeoDirectory >> Advance search.

    Thanks

    June 6, 2015 at 4:29 pm #41724

    thebirdiemachine
    Expired Member
    Post count: 246

    Well I am certainly confused. This is my experience on my Android phone:

    In GD>>Advanced Search>>ask user if they wish to be geolocated>> box NOT ticked

    RESULT: I get pop up asking me if I want to be geolocated (first confusing thing). I say YES and get a blank map with? “No Records Found” (Second confusing thing as your info above, to me, says, if geolocation is on you will get results nearest to you)

    In GD>>Advanced Search>>ask user if they wish to be geolocated>> box ticked

    RESULT: No pop up and no geolocation

    What am I doing wrong here??

    June 8, 2015 at 2:34 pm #41800

    Paolo
    Site Admin
    Post count: 31206

    please provide credentials and we will have a look.

    Thanks

    June 8, 2015 at 2:43 pm #41802

    thebirdiemachine
    Expired Member
    Post count: 246
    This reply has been marked as private.
    June 8, 2015 at 5:30 pm #41817

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    that is happening because you have plenty of locations with no listings…

    You shouldn’t have empty locations if you want everything to work as it should.

    Thanks

    June 8, 2015 at 11:06 pm #41852

    thebirdiemachine
    Expired Member
    Post count: 246

    Hi Paolo

    I have to respectfully disagree. Per your message above the user should be redirected to the nearest location where there are records.

    In addition, I am located very near places that is in our database and I still get “No Records Found” results.

    This should not happen. I get complaints from everyone who tests out the site – even from people that are right in the middle of Boston.

    I have taken a look at the “Request” section as well & it seems like to me that GeoLocation should return result IN and AROUND the users area. What does around mean – is there a radius? If so what is it?

    It appears, at least to me, that geoLocated results are served up per the narrowest google maps user location. This is not useful and honestly lead to a poop user experience.

    June 9, 2015 at 10:24 pm #41961

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    with Chrome when can send fake lat and long and emulate how a website is viewed from another location.

    If I set my fake location in Boston:

    Latitude : 42.3600825
    Longitude: -71.05888010000001

    I’m redirected to Boston and I see listings. See image attached.

    In order to know what’s not working for you, please provide examples.

    What happen when you share your location, to what city are you redirected and you see No listings Found?

    For example, me I’m in Mexico and if I share my true location with your website I’m redirected to Orlando Florida where there are no listings, so it’s normal to get that result.

    Let us know,

    Thanks

  • Author
    Posts
Viewing 11 posts - 1 through 11 (of 11 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket