Geolocation Wrong

This topic contains 10 replies, has 4 voices, and was last updated by  Paolo 8 years ago.

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  • April 29, 2016 at 2:35 am #181518

    Joy
    Buyer
    Post count: 1076

    Hello, how does the directory get a visitors location when using the “Near Me” search bar? I am testing it and I’m finding that it’s locating me in the wrong area. When I test it on my mobile, it seems to work fine though.

    April 29, 2016 at 3:38 am #181541

    Kor
    Moderator
    Post count: 16516

    Hi Joy,

    May I know which browser are you using? If you’re using Google Chrome, did you allow the browser to track your location? Here’s an article that might help you. Let us know how it goes.

    https://support.google.com/chrome/answer/142065?hl=en

    Thanks!

    April 29, 2016 at 3:56 am #181549

    Guust
    Moderator
    Post count: 29970

    If not on a mobile device, geolocation can be the exchange you are connected to.
    For example, in my case, my computer often locates me 50km away.

    April 29, 2016 at 7:16 pm #182173

    Joy
    Buyer
    Post count: 1076

    Hi Guust, that seems to be what is happening on my end. How do we fix that? It’s not really Geolocating if it’s identifying incorrect locations. Thank you.

    April 29, 2016 at 8:21 pm #182213

    Paolo
    Site Admin
    Post count: 31206

    There is nothing you can do, you ISP is not providing your correct location.

    Thanks

    April 29, 2016 at 8:31 pm #182246

    Joy
    Buyer
    Post count: 1076

    That’s doesn’t make sense…when I go on my cellphone carrier, Yelp, etc. it seems locates me accurately.

    April 29, 2016 at 11:01 pm #182365

    Guust
    Moderator
    Post count: 29970

    Your cellphone has different geolocation built in and does not connect by using a wire to the exchange, like your computer.

    April 29, 2016 at 11:24 pm #182370

    Joy
    Buyer
    Post count: 1076

    Yes, I understand that. I mean, when I’m on my computer GD will locate me incorrectly, but if I go to other websites that use location, I am located accurately.

    Oh well, visitors can search with their location details if the Geo location is inaccurate.

    April 30, 2016 at 1:44 am #182513

    Guust
    Moderator
    Post count: 29970

    The other sites locate your street address correctly?
    Can you share the URLs?

    April 30, 2016 at 11:50 am #182635

    Joy
    Buyer
    Post count: 1076

    Not my specific enough to my street, but within reasonable distances. My site was locating me nearly 100 miles away.

    The other sites I’ve tried was Yelp, Verizon, T-Mobile, Weather.com and similar sites that ask permission for location permission.

    April 30, 2016 at 4:55 pm #182776

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    this is the service we use: https://google-developers.appspot.com/maps/documentation/javascript/examples/full/map-geolocation

    Better tested with Chrome.

    Is it giving a different result?

    Let us know,

    Thanks

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