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Losing information

This topic contains 11 replies, has 2 voices, and was last updated by  Kor 6 years, 6 months ago.

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  • October 17, 2017 at 4:54 am #401062

    Jason
    Expired Member
    Post count: 46

    I am having a weird experience happen lately. I would post a listing and if I go to review/edit a listing some of the information entered would be erased including the photos. I have exported a file and had 4 post title names not showing. Went into a CPT setting to custom fields and found “Show in what locations” section would be blank after I selected the more information tab and would have to double back and select items again. What is causing me to lose some work like this?

    October 17, 2017 at 4:57 am #401063

    Jason
    Expired Member
    Post count: 46
    This reply has been marked as private.
    October 17, 2017 at 5:59 am #401067

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    October 17, 2017 at 6:00 am #401068

    Kor
    Moderator
    Post count: 16516

    Hi Jason,

    If you need help fixing that, please share FTP access to your server in private reply.

    Thanks!

    October 17, 2017 at 3:04 pm #401145

    Jason
    Expired Member
    Post count: 46
    This reply has been marked as private.
    October 17, 2017 at 4:09 pm #401165

    Kor
    Moderator
    Post count: 16516

    Hi Jason,

    Thanks for your reply. Unfortunately, I can’t seem to access to the backend now. Could you please grant me “Administrative” access to your Website backend so that I could take a better look?

    Thanks!

    October 17, 2017 at 5:21 pm #401187

    Jason
    Expired Member
    Post count: 46

    Sorry! you should have access now

    October 18, 2017 at 5:12 am #401262

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    October 18, 2017 at 3:35 pm #401348

    Jason
    Expired Member
    Post count: 46
    This reply has been marked as private.
    October 19, 2017 at 5:21 am #401496

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    October 19, 2017 at 3:00 pm #401554

    Jason
    Expired Member
    Post count: 46

    Hi Kor,

    I believe I figured out the problem. When I set up custom fields with radio buttons I would use /0 and /1 at the end of options that did not need true or false. I tested it a couple times and it works. Sorry! but then you again for being patient with me

    October 19, 2017 at 3:05 pm #401555

    Kor
    Moderator
    Post count: 16516

    Hi Jason,

    Glad that everything is working fine. Enjoy GD and have a nice day!

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