Plugin update failure

This topic contains 22 replies, has 6 voices, and was last updated by  Paolo 8 years, 2 months ago.

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  • #117198

    Paolo
    Site Admin
    Post count: 31206

    The update failing or you are already on the new system and failing to enter the new licences?

    DId you read this topic? At least the public replies? Especially this: https://wpgeodirectory.com/support/topic/plugin-update-failure/#post-112533

    Let us know,

    Thanks

    p.s. please provide a link and credentials if you want us to check directly.

    #128643

    bigideas
    Expired Member
    Post count: 1

    I tried update all the plugins. i have a paid version. it broke my site. Error said it cannot connect and verify paid. i had to reinstall an older database. i need to be able to keep this up to date. Please help.

    #128704

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    did you add the licence key that you find here: https://wpgeodirectory.com/support/members/bigideas/downloads/

    In GeoDirectory > Auto Update / Licencing?

    Let us know,

    Thanks

    #129147

    tkh2015
    Expired Member
    Post count: 147

    Hello. This is my second time updating the plugins. (I have a licensed copy). All went well for updating the 17 plugins except for one: I tried updating 3 times and getting this message for:

    GeoDirectory Lists:

    Error message: “An error occurred while updating GeoDirectory Lists: Download failed. Internal Server Error”

    #129197

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Please try now.

    Thanks,

    Stiofan

    #129313

    tkh2015
    Expired Member
    Post count: 147

    Yes it works now. Thank you.

    #141587

    Brandon Brignall
    Buyer
    Post count: 50
    This reply has been marked as private.
    #141896

    Paolo
    Site Admin
    Post count: 31206

    Hi Brandon,

    did you see this? https://wpgeodirectory.com/support/topic/missing-update-notifications/

    Let us know if it helps,

    Thanks

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