Safari Image Upload Issue

This topic contains 7 replies, has 3 voices, and was last updated by  Giri 6 years, 10 months ago.

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  • July 18, 2017 at 11:33 am #387502

    Laura Dunkley
    Buyer
    Post count: 30

    Hello,

    I wondered if there are any known issues with GeoDirectory image upload and Safari – We have had a few users unable to upload images to their listing in Safari.

    It has been reported that users are not able to upload any images to their listings – either using drag and drop or upload button. The images just hang there partially uploaded and can’t be deleted either.

    This doesn’t seem to happen in Chrome.

    We are running WordPress version 4.8
    GeoDirectory version 1.6.21

    Other Plugins:

    • AMP
    • Antispam Bee
    • Contact Form 7
    • Email Users
    • Epoch
    • GeoDirectory Advance Search Filters
    • GeoDirectory Custom Google Maps
    • GeoDirectory Location Manager
    • GeoDirectory Payment Manager
    • GitHub Updater
    • Glue for Yoast SEO & AMP
    • Google Analytics for WordPress by MonsterInsights
    • Select Imagify
    • iThemes Security
    • MailChimp for WordPress
    • Pinterest Pin It Button On Image Hover And After Post & Page Content
    • Query Monitor
    • Deactivate
    • Scriptless Social Sharing
    • SG Optimizer
    • Simple Comment Editing
    • Sucuri Security – Auditing, Malware Scanner and Hardening
    • Update Control
    • Vafpress Post Formats UI
    • WP Easy Updates
    • WP Gallery Custom Links
    • WP Google Fonts
    • WP Instagram Widget
    • WP Rocket
    • Yoast SEO

    Thank you for your help,

    Diane
    On Behalf of Laura Dunkley

    July 18, 2017 at 12:22 pm #387513

    Kor
    Moderator
    Post count: 16516

    Hi there,

    Please share WP temp admin access to your site so we can take a better look. You can post the details here using the private reply option below.

    July 18, 2017 at 1:08 pm #387520

    Laura Dunkley
    Buyer
    Post count: 30
    This reply has been marked as private.
    July 19, 2017 at 12:57 pm #387683

    Giri
    Expired Member
    Post count: 3155

    Please post your site url too.

    Thanks

    July 19, 2017 at 1:24 pm #387693

    Laura Dunkley
    Buyer
    Post count: 30
    This reply has been marked as private.
    July 19, 2017 at 1:46 pm #387698

    Giri
    Expired Member
    Post count: 3155

    Laura, you posted the login credentials without any url. So obviously i’m asking the url for login.

    Thanks

    July 19, 2017 at 2:46 pm #387709

    Laura Dunkley
    Buyer
    Post count: 30
    This reply has been marked as private.
    July 19, 2017 at 5:03 pm #387729

    Giri
    Expired Member
    Post count: 3155

    Hi Laura,

    The problem is caused by your SG cache plugin. We support only WP Super cache and GD Booster.

    So disable that siteground cache plugin and use either wp super cache or GD booster.

    Thanks

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