Images uploading not working

This topic contains 10 replies, has 4 voices, and was last updated by  Kor 5 years, 2 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: ,

  • Author
    Posts
  • March 8, 2019 at 12:14 pm #473549

    maextro
    Free User
    Post count: 7

    Hello,
    Uploading or dropping images is not working. It loads the uploading, but after completing it, instead of saving nothing happens.
    Folders are correctly created, but files are not stored.
    I already disabled all plugins, created a new Upload folder…
    Any clue?

    Could you please tell me where these uploads are stored? Maybe it’s related to rights?

    Thank you!

    March 8, 2019 at 1:04 pm #473557

    Kor
    Moderator
    Post count: 16516

    Hi maextro,

    Thanks for your post. Kindly share both WP and FTP access here in private reply and we’ll troubleshoot this further for you.

    To clarify, all uploaded images are stored inside the wp-content/uploads folder

    March 8, 2019 at 2:19 pm #473576

    maextro
    Free User
    Post count: 7

    Hello Kor,
    Website is not live yet.
    Any chance you can help without accessing?

    Thank you!

    March 8, 2019 at 5:34 pm #473599

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    make sure media settings you have images saved in month/year folders.

    We upload images to wp-content/uploads/year/month/ folders.

    Let us know if that helped.

    Thanks

    March 8, 2019 at 7:31 pm #473639

    Kor
    Moderator
    Post count: 16516

    Hi maextro,

    Are you getting any errors as explained here when you upload an image? https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-http-image-upload-error-in-wordpress/

    March 8, 2019 at 11:55 pm #473703

    Alex Rollin
    Moderator
    Post count: 27815

    A checklist for image upload issues can be found here:
    https://wpgeodirectory.com/docs-v2/integrations/images/#troubleshooting

    March 11, 2019 at 10:43 am #473956

    maextro
    Free User
    Post count: 7

    Hello,
    Thanks for your help.
    I tried following:
    – Disabled all plugins (but geodirectory) and upload images
    – Changed template and upload images
    – Reinstalled WordPress and Geodirectory
    – Certificate is correct
    – Reinstalled Geodirectory on a new DB
    but I receive same issue:
    I try to upload and nothing happens, both frontend and backend.
    Attached a video.
    (update: mp4 not allowed, so link here: https://we.tl/t-aJzkErmpFr)

    Note: with geodirectory v1 was working correctly
    Note: uploading files from Media in WordPress works correctly

    March 11, 2019 at 11:00 am #473961

    Alex Rollin
    Moderator
    Post count: 27815

    Did you do the checklist here?
    https://wpgeodirectory.com/docs-v2/integrations/images/#troubleshooting

    Please do the checklist and if you verify that curl is not the issue please share wp admin and ftp credentials and we can check further.

    March 11, 2019 at 12:12 pm #473973

    maextro
    Free User
    Post count: 7

    Hello Alex,
    I followed checklist and everything is fine.
    From status of Geodirectory the only note is following:
    Your server does not have the SoapClient class enabled – some gateway plugins which use SOAP may not work as expected.

    This could affect?

    Anyway I uninstalled everything and installed v1. V1 is working properly, but I would like to use v2.

    March 11, 2019 at 12:38 pm #473978

    maextro
    Free User
    Post count: 7

    Is possible to remove this loading method and use the classic uploading feature of WordPress?

    March 11, 2019 at 1:22 pm #473984

    Kor
    Moderator
    Post count: 16516

    Hi maextro,

    Thanks for your reply. This isn’t a known issue. Anyway, could you share your Website WP admin access here so that we could check on it?

  • Author
    Posts
Viewing 11 posts - 1 through 11 (of 11 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket