If you are not satisfied with our products and services and are still within 30 days of the original purchase date, your request for a refund will be honored, no questions asked. You can request it here. (Lifetime deals are not covered by this refund policy, please read below)
We cannot grant refunds on renewal payments.
We will send you 2 reminders about your renewing subscription. The first notification is sent two weeks prior to your renewal date and the second email is sent one week prior to your renewal date.
You may use these opportunities to cancel your subscription before the renewal payment is automatically processed.
For our protection, refunds are not permitted on Lifetime Deals.
The payment gateways refund fees for Lifetime Deals are almost as high as the purchase of one of our add-ons.
This is the reason why refunds for the LTD do not make business sense for us.
If you wish to test the product before commiting to the lifetime deal, please consider purchasing a 4, 6, or 12 months membership, which are covered by the refund policy.
If you decide to upgrade to the Lifetime deal before the end of the membership, we will provide a coupon code for the full amount paid for the initial purchase.
Should you open a dispute, instead of asking for a refund, we will keep 50% of the disputed amount while we gather evidence for our submission of the refund.
It is a client’s responsibility to cancel payments authorized through PayPal or Stripe.
If you decide to cancel your membership and discontinue using our products, please remember to login to your PayPal and cancel the authorization. (see instruction here for Paypal). For payments made through Stripe, you can cancel the subscription after logging in, through the “Your Account” page.