Refund Policy

Our commitment to your satisfaction is backed by a 30-day money-back guarantee.

If you are not satisfied with our products and services and are still within 30 days of the original purchase date, your request for a refund will be honored, provided you have ceased using our products and have deleted them from all of your computers and servers.

Please be aware that this condition is critical and non-negotiable for processing any refund request.

You can request your refund here.

Please note that only your first purchase is covered under this policy.

Lifetime deals are not eligible for refunds, and bundles carry a $20 fee, as explained further below.

Refunds cannot be granted on renewal payments.

We make sure to send you two reminders about your renewing subscription: the first notification is sent two weeks before your renewal date, and the second email is sent one week prior.

You can use these reminders to cancel your subscription before the renewal payment is automatically processed.

Due to the high fees associated with refunding Lifetime Deals from payment gateways, refunds are not permitted on these.

Bundle deals refunds will incur a $20 fee to cover payment gateway fees.

Instead, if you wish to test our products before committing to a Lifetime Deal, consider purchasing a 4, 6, or 12 months membership, which are covered by the refund policy.

If you decide to upgrade to a Lifetime Deal before the end of your membership, we will provide a coupon code for the total amount paid for the initial purchase. (Offer valid solely for full-priced lifetime memberships, not applicable during sales or promotions.)

In the case of disputes, if you open one instead of asking for a refund, we will retain 50% of the disputed amount while we gather evidence for our refund submission.

Remember, it is your responsibility to cancel payments authorized through PayPal or Stripe.

If you decide to cancel your membership and cease using our products, please ensure you log in to your PayPal account to revoke the authorization or cancel your subscription through the “Your Account” page for payments made through Stripe. More info about How to cancel a GeoDirectory Subscription.

Thank you for your understanding and adherence to our refund policy