Visual Composer

This topic contains 5 replies, has 3 voices, and was last updated by  Paolo 9 years, 1 month ago.

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  • #116825

    robert.s
    Expired Member
    Post count: 88

    Not sure if this is related to GD but I’ve wrote to KLEO theme support too.
    They have their own implementation of Visual Composer in the theme, so you don’t have a license for Visual Composer.

    One day, I saw that there’s an update for Visual Composer, but, actually KLEO has not release any, but for some reason I could see that there’s an upgrade from 4.8.1 to 4.9.2. When I tried to upgrade Visual Composer I recieved this message:

    An error occurred while updating WPBakery Visual Composer: Update package not available. GeoDirectory: Please make sure your license keys are active GD>Auto Updates.

    It seems like KLEO Visual Composer has some conflict with GD license keys.

    just wanted to let you know…

    #116882

    Guust
    Moderator
    Post count: 29970

    I think you are just getting two messages from 2 different plugins.
    VC will not update if it is packaged with a theme and you do not have a license.
    Have you checked the GD license keys?

    #116946

    robert.s
    Expired Member
    Post count: 88

    Yes, I’ve checked GD licenses, they should be valid.

    yes, I know, VC will not update if it is packaged with a theme and I do not have a license. BUT, as I said before, for some reason I recieved a notification that there is an update for VC to version 4.9.2 and I pressed the button “update now”, and that’s when I recieved the message:

    An error occurred while updating WPBakery Visual Composer: Update package not available. GeoDirectory: Please make sure your license keys are active GD>Auto Updates.

    And I also know that the theme has not released any updates for VC for the moment so it’s quite strange, and it’s also strange that the error message mentions GD>Auto Updates because VC and GD should not have anything to do with eachother. This I why I wrote here, but maybe it has nothing to do with GD after all.

    If I visit some other page in admin then the notification that there is an update for VC dissapears… And then comes back after a day or so… This issue happens once in a while, maybe once/twice a day perhaps for the last three/four days.

    #117284

    Paolo
    Site Admin
    Post count: 31211

    Not sure how we can help… I’ve never even downloaded VC in my life, neither I think did Stiofan, I don’t think GD can have code interacting with it.
    In any case, let us know what comes up…
    Thanks

    #117288

    robert.s
    Expired Member
    Post count: 88

    ok, no problem. I’ve contacted KLEO theme so they’ve put a developer on to it, seems like I’m not the only one with similar issue, but I seem to be the first one who uses geodirectory to encounter this. They’ll release KLEO version 4.0 probably next week which will fix the navigation issues with geodirectory that you have specified in your documentation. Perhaps they’ll fix this issue too.

    thanks!
    You can mark this as resolved.

    #117292

    Paolo
    Site Admin
    Post count: 31211

    ok, keep us informed please.

    Thank you!

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