No products in shop when geodirectory is active

This topic contains 6 replies, has 3 voices, and was last updated by  Paolo 8 years, 6 months ago.

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  • #186887

    Cory Owens
    Free User
    Post count: 2

    I get a message saying: No products were found matching your selection.
    This only happens when the core Geodirectory plugin is active. When I deactivate the plugins all my items appear. I’ve saved my permalink settings for both WordPress and for Geodirectory, I can’t really think of what the issue could be here and I’ve not found any information on this anywhere else online.

    #187224

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    are we talking about WooCommerce products?

    Please provide a link and admin credentials and we will have a look.

    Let us know,

    Thanks

    #187537

    Cory Owens
    Free User
    Post count: 2
    This reply has been marked as private.
    #187680

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    #187906

    Paolo
    Site Admin
    Post count: 31206

    hi,

    I just double check and the shop page is showing products with GD active, where you able to debug this by yourself?

    Let us know,

    Thanks

    #188084

    Cory Owens
    Free User
    Post count: 2

    Thanks for the help! I think the issue is the theme code, after seeing your message (how you created a new page for products to test whether or not they would show up – which was genius btw, props to you) I realized that the display of products in the shop page is hard-coded into the theme file. So with geodirectory active maybe there’s a conflict with product tags or the membership plugin or something. Either way, to fix the issue, I just edited the shop page and manually added the shop products using with woocommerce shortcodes with visual composer. Otherwise the page is empty (so if I deactivate the geodirectory plugin those products will show because of my code, but they will show twice because of the hard-coded settings (I guess) does that make sense? So If you visit the shop page now, you’ll see products, yes, but you’ll also see at the bottom of the page where there’s still a notice that: No products were found matching your selection. Which means the theme is still calling for all products to be displayed on that page regardless of their category or tags. So technically the issue is not “solved” but the issue is solved. This works great and it was a total lack of common sense on my end. It makes sense for me to just create a page for memberships and manually add those related products via visual composer anyway, which is what I should have done in the first place. You guys are the absolute best!

    #188541

    Paolo
    Site Admin
    Post count: 31206

    Thank you for sharing the solution 🙂

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