Issue with draft mode instead of live mode events

This topic contains 5 replies, has 3 voices, and was last updated by  wci 7 years, 8 months ago.

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  • #368782

    wci
    Expired Member
    Post count: 1035

    Dear support team,

    I need help in understanding and may in the case of not proper working settings or system. Screen shot

    Actually I have the problem that after paid subscription and then the subscription is been cancelled within paypal subscriber account, then the listing is in draft mode but shall be in live mode as it would be a downgrade to free enabled according price settings. Screen shot

    > but according to the status cancelled it seems to be the issue Screen shot

    > Usually, when someone cancel his subscription, then the downgrade takes place according price type settings Screen shot

    Find here the Links of event listings to backend
    wci-test-r-NATIONAL-2017-03-17
    wci-test-r-EUROPEAN-17-03-2017
    wci-test-r-INTERNATIONAL-de-2017-03-17

    Please help to find out why this happens and how to solve this.

    BR, Alex

    #368821

    Guust
    Moderator
    Post count: 29970

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    #369019

    wci
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    Post count: 1035

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    #369021

    wci
    Expired Member
    Post count: 1035
    This reply has been marked as private.
    #369289

    Kiran
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    Post count: 7069

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    #369342

    wci
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    Post count: 1035

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