My Dashboard Problems in Safari

This topic contains 4 replies, has 2 voices, and was last updated by  whattodo-vi 9 years, 10 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #38011

    whattodo-vi
    Full Member
    Post count: 187

    Hello,

    I work on a Windows machine, but my client uses a MacBook and she is having problems with the My Dashboard widget in Safari.

    She is unable to navigate to any of her listings using the dropdown menus.

    It works perfectly for me in both Chrome and Mozilla on my Windows machine.

    Can you please have your Mac User take a look at this?

    I will provide login details in a private message below.

    Thank you!

    Ashley

    #38012

    whattodo-vi
    Full Member
    Post count: 187
    This reply has been marked as private.
    #38013

    Guust
    Moderator
    Post count: 29970

    I alerted Stiofan to have a look for you.

    #38041

    whattodo-vi
    Full Member
    Post count: 187

    Thank you.

    #38185

    whattodo-vi
    Full Member
    Post count: 187

    Hello.

    Update.

    My client was confused because of the interface, which isn’t very intuitive. There is a search bar in the My Listing dropdown. She was trying to search for her listings in the search field, although that is not how this dropdown works.

    I just hid the search field using CSS but you might want to consider getting rid of it altogether. It’s confusing to people who don’t work in tech. I figured out that I just needed to choose, “Businesses,” but I am in the industry.

    For non-technology people (this is who our paying customers will be), the dropdown interface is confusing because it seems that you have to search for something when you don’t.

    Just seems like a clunky thing that could be more user-friendly.

    Resolved. Tell Stiofan not to bother.

    Thanks,
    Ashley

Viewing 5 posts - 1 through 5 (of 5 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount