Add Listing Dorm Admin

This topic contains 4 replies, has 3 voices, and was last updated by  Paolo 7 years, 9 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #383622

    Kathy Geisler
    Lifetime Member
    Post count: 313

    Hi, I think this is a weird one. We have the add listing form showing on the front end, no problem. The issue that I am having is that the entire area of the Geodirectory dashboard that contains the form editing is not showing up in the admin. I have searched the forums and the documentation, and I don’t see anything like this. I also disabled all plugins that weren’t mission critical, and it still didn’t show up. Do I have to reinstall? If so, will I loose all of the vast customization that I have done? Note that I didn’t hack any code, I only used Geo. according to instructions. Also, we own everything Geo. makes, what areas might need reinstalling, or is there a setting somewhere that I am missing? Attached is a basic screen shot of what I see. Where SHOULD it be? Am I missing something??

    #383640

    Kor
    Moderator
    Post count: 16516

    Hi Kathy,

    The “Add Listings” forms are created the in the CPT settings https://wpgeodirectory.com/docs/core-place-settings/#general . Am I misunderstanding your question here?

    Thanks!

    #383647

    Paolo
    Site Admin
    Post count: 31211

    Hi Kathy,

    please provide a link and admin credentials and we’ll check what’s going on.

    Normally this happen when a serialized option gets corrupted in the DB.

    If that’s the case, we’ll need phpmyadmin/cpanel access too.

    Thanks

    #383650

    Kathy Geisler
    Lifetime Member
    Post count: 313

    Hi Paolo,

    I sent the logins via your email.

    Thank you!!!

    Kathy

    #383651

    Paolo
    Site Admin
    Post count: 31211
    This reply has been marked as private.
Viewing 5 posts - 1 through 5 (of 5 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount