Update Issues

This topic contains 2 replies, has 2 voices, and was last updated by  Kor 7 years, 8 months ago.

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  • #384290

    oldmankit
    Buyer
    Post count: 116

    I just installed WP Easy Updates and activated it on my site. I cannot see any updates are available. I have refreshed the updates page.

    However when I visit my downloads page (https://wpgeodirectory.com/your-account/), I note that my site is out of date. For example, Custom Post Types is at 1.3.5, but on my site it is 1.3.4, and there is no option to upgrade.

    I also note that on my site it is telling me to manually update the payments manager. On my site it is version 1.4.4, and on my downloads page it is also 1.4.4. Since the manual update process for this plugin looks convoluted, why would I need to do anything now? Can’t I wait for the payments manager to be added to the easy updates plugin?

    Feeling a bit disgruntled here by how difficult updating seems to be.

    #384291

    oldmankit
    Buyer
    Post count: 116

    Update: now the other plugins (e.g. custom post types) are available to update. I don’t know why there was a few minutes delay.

    However, my question about payments manager remains: do I really need to go through the process of updating manually when it doesn’t even look like an update is ready?

    Thanks.

    #384339

    Kor
    Moderator
    Post count: 16516

    Hi there,

    Please share WP temp admin access to your site so we can take a better look. You can post the details here using the private reply option below.

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