GD setting tabs structure is gone

This topic contains 4 replies, has 2 voices, and was last updated by  Kiran 7 years, 6 months ago.

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  • August 22, 2017 at 3:51 pm #392325

    wci
    Expired Member
    Post count: 1035

    Dear support team,

    I have the problem that (maybe after WPML update) the Tabs structure is gone while wpml string translation is active.

    Problem Description:
    1. While “wpml-string-translation” is active, then Tabs within GD Design settings are gone.
    2. After dropping into “_plugin_off” folder the GD tabs are working normal again.

    Screen Shot – https://www.screencast.com/t/8KFTy55x5jhZ
    GD Design URL

    Please help to solve this issue.

    BR, Alex

    August 22, 2017 at 3:53 pm #392327

    wci
    Expired Member
    Post count: 1035
    This reply has been marked as private.
    August 23, 2017 at 5:50 am #392434

    Kiran
    Moderator
    Post count: 7069

    Hi Alex,

    Are you sure tabs structure messed up because of WPML String Translation plugin? Because currently on your site WPML String Translation v2.5.4 is active which is most recent version.

    I am also using same version of plugin in my test site. But i can’t recreate problem in my test site.
    Even currently your site has WPML String Translation v2.5.4 is active and tabs displayed without any problem.

    Let us know.

    Thanks,
    Kiran

    August 23, 2017 at 7:36 am #392442

    wci
    Expired Member
    Post count: 1035

    Hello Kiran,

    thanks for info and response. I have checked and made a server reboot and now the problem is gone. Sorry for disturbing in that way, but at least it is solved.

    Thanks again and BR,

    Alex

    August 23, 2017 at 7:39 am #392445

    Kiran
    Moderator
    Post count: 7069

    Thanks for letting us know 🙂

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