invoices is not showing membership

This topic contains 5 replies, has 3 voices, and was last updated by Paolo 7 years, 6 months ago.

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August 28, 2017 at 9:05 pm #393271

Kathy Geisler
Lifetime Member

Post count: 313

Hi,

We are confused about the invoicing part of the system.

We are just now showing this other entity WP Invoicing.

It does not show that I am a member of this.

Does my GD membership include the invoice area?

Is this why Stripe does not show up in the payment gateways of GD?

Please help me understand.

thank you!!

August 28, 2017 at 10:36 pm #393278

Guust
Moderator

Post count: 29970

Yes, that is all correct. You should be able to log in at https://wpinvoicing.com/your-account/ with the same credentials you use here, and find the Stripe addon there.

Thanks

August 29, 2017 at 12:35 am #393285

Kathy Geisler
Lifetime Member

Post count: 313

I don’t understand. Do I need to purchase a new membership?

thank you

August 29, 2017 at 3:04 am #393288

Guust
Moderator

Post count: 29970

You should have a complementary account at Invoicing. Have you tried logging in at the Invoicing site with the same username and password you use here?
If you log in there you should find your copy of the Invoicing Stripe addon.

August 29, 2017 at 4:54 pm #393373

Kathy Geisler
Lifetime Member

Post count: 313

I’m concerned because on my profile in the invoice section it says:

Membership: No active membership

August 29, 2017 at 6:12 pm #393392

Paolo
Site Admin

Post count: 31211

Please try to visit this page and let us know: https://wpinvoicing.com/your-account/

Thanks
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