Hi there,
I have encountered the following situation:
In July, a client approached me to make a paid account for his wife’s beauty salon on my website (as a preasent for her birthday). On the 5th of July I listed a paid listing on my website on her name. The client wanted to make recurrent payments, but in cash, in his name. So he did in July he paid for the first month in cash, I gave him a physical invoice, all good.
On 11th of August, the same client told me he will be the one who will pay for his wife’s monthly invoices. But he wanted to change the payment method to an online one. In order to do this, I changed his wife’s listing’s publish date to 11 08 2017 (instead of the initial 05-07-2017), I also set the alive days to 30, so he can hit the renew button that day, in his wife’s listing account, and he set the paypal recurrent payment. So he did, he payed with his paypal account, he got the first invoice, all good. The listing was up and running.
Now, on the 11th of September, the second payment happen, I got the money from him, from his paypal account. BUT he got no invoice, I see no invoice in my back-end and his wife’s listing downgraded to a free account. I did not know what happen on the moment and I re-upgraded her account (because I did receive the money and her account had to be up and running). But now, there is no September invoice on this listing so I can send it to my client.
Having these known:
Can you please take a look on this listing and tell me if I made the alive days and the expiry date setting right, so when the due date comes and the payment happens, my client will get his invoice and at the same time, GD will see that the payment happen, record the invoice, and will keep this listing up and running without downgrading it.
Hope I explained clearly. I tryed to offer all the details so you can understand what happend here.
Waiting for your answer,
Vlad
He payed in August on the 11th
Stiofan O’Connor 7 years, 1 month ago.
