Author right section question

This topic contains 6 replies, has 3 voices, and was last updated by  Paolo 7 years, 5 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #396603

    pedstone
    Lifetime Member
    Post count: 102

    Hi GeoDirectory Team

    I ran into a strange issue on the author page:

    Having the right section activated to display some widgets there in the sidebar, the following happens:

    – the Main Area stays full width
    – the widgets show below the main area

    I tried to deactivate and reactivate the right area with the following result:

    – deactivated the right section, then the page stays full width, without any widgets at the bottom

    – reactivating the right section, then the page still stays full width and the widgets are back at the bottom

    Thanks for any hints

    #396612

    Kor
    Moderator
    Post count: 16516

    Hi Pedstone,

    Please share the URL of the site in question so we can take a better look at it and also WP temp admin access to your site. You can post the details here using the private reply option below.

    #396614

    pedstone
    Lifetime Member
    Post count: 102
    This reply has been marked as private.
    #397055

    pedstone
    Lifetime Member
    Post count: 102

    Hi Kor

    I just found out something that might help you when looking into this:

    This happens depending on the user Account as you can see in the attached Screenshots

    The GeoDirectory User looks the way as it is expected, but with the Ben Utzer User the sidebar gets pushed to the bottom and the content area becomes a width of 100%

    Hope this might help in finding the reason for this

    Best regards and happy weekend

    #397084

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    for some reason the Ben Utzer author page has this Divi body class : et_full_width_page

    While for example our author page has this Divi body class : et_right_sidebar

    I have no idea how that’s possible, but it’s a question for the Divi folks.

    Let us know how it goes,

    Thanks

    #397089

    pedstone
    Lifetime Member
    Post count: 102

    Hi Paolo

    thanks for your reply and answer. I’m puzzled too, specially after setting up a testsite from scratch and there it’s all fine. This is really strange, i think i first going to pull Divi completely and reinstall it and see what’s happening.

    I just was afraid that I somewhere missed something in the settings.

    I will keep you posted about what’s going on.

    thanks again and happy weekend 🙂

    #397091

    Paolo
    Site Admin
    Post count: 31211

    You are welcome and same to you! 🙂

Viewing 7 posts - 1 through 7 (of 7 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount