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This topic contains 7 replies, has 2 voices, and was last updated by  Stiofan O’Connor 7 years, 3 months ago.

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  • November 29, 2017 at 2:35 pm #407421

    Stephen Bromham
    Buyer
    Post count: 23

    Hi – we have a similar and urgent issue (404 errors) and re-saving made no difference.

    URGENt ISSUE – as advised above “For the next 15%, the next step is to de-activate and re-activate the GD plugin” – we deactivated the plugin and it killed our entire wordpress site (yes – just deactivating GeoDirectory plugin made the site go offline!).

    What plugin deactivation routine in GeoDirectory kills an entire WordPress site? How do we reverse it?

    Thanks for a prompt reply (site is offline).

    November 29, 2017 at 4:38 pm #407453

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Stephen,

    Please open your own tickets if you have issues.

    Please provide wp-admin and FTP details and i will take a look.

    Your server does not even seem to be serving static files so it might be something server related.

    Thanks,

    Stiofan

    November 29, 2017 at 6:36 pm #407497

    Stephen Bromham
    Buyer
    Post count: 23
    This reply has been marked as private.
    November 29, 2017 at 6:44 pm #407501

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Steve,

    I would be more interested to see the php error log if you have it? I have never seen this happen to anyone, i would think since it did not even seem to be serving static files (or maybe my ip is blocked) that it was maybe a stuck process that needed killed or maybe a crashed service.

    For the listing issue, it looks like the listing has no category, or maybe you have removed the cat from the permalink, my guess is that it has no category which is a required field?

    Thanks,

    Stiofan

    November 29, 2017 at 7:39 pm #407513

    Stephen Bromham
    Buyer
    Post count: 23
    This reply has been marked as private.
    November 29, 2017 at 7:42 pm #407514

    Stiofan O’Connor
    Site Admin
    Post count: 22956
    This reply has been marked as private.
    December 1, 2017 at 8:50 am #407707

    Stephen Bromham
    Buyer
    Post count: 23
    This reply has been marked as private.
    December 1, 2017 at 11:20 am #407739

    Stiofan O’Connor
    Site Admin
    Post count: 22956
    This reply has been marked as private.
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