Mobile Login Issue

This topic contains 8 replies, has 3 voices, and was last updated by  Stiofan O’Connor 6 years, 9 months ago.

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  • January 31, 2018 at 9:11 pm #415223

    Joy
    Buyer
    Post count: 1076

    Hello, can someone please have a look at my site on a mobile device? When testing with a responsive browser the problem doesn’t appear.

    When on a mobile, when I try to login the login disappears and the margins get all crazy. Any thoughts on this? Since I can’t troubleshoot with a browser, I can’t pinpoint the problem.

    January 31, 2018 at 9:11 pm #415224

    Joy
    Buyer
    Post count: 1076
    This reply has been marked as private.
    January 31, 2018 at 9:20 pm #415226

    Joy
    Buyer
    Post count: 1076

    You can ignore this. It’s an issue with my css. I’ll try to figure it out. Thank you.

    January 31, 2018 at 10:33 pm #415235

    Joy
    Buyer
    Post count: 1076

    I’m back. I can’t figure out the problem. It has something to do with removing the featured image from the page.

    I’ve tried to pinpoint the page using the page ID and also using this: 

    

    .sd-homepage .featured-area {
display:none;
}
    

    It will hide the featured area but the login goes wonky. If the featured area is there, everything is fine. Please have a look. Thank you.
    

		
	
    


    

			
				

    

	
    

		February 1, 2018 at 7:48 am

		
		#415273

		
		
		
	
    


    


    

	
    

		
		
    Kor
    Moderator
    
		
		
     Post count: 16516
    
	
    

	
    

		
		
    Hi Joy, 
    

    I can’t seem to find any issues on my mobile. Could you possibly share a screenshot from your mobile? 
    

    Thanks!
    

		
	
    


    

			
				

    

	
    

		February 3, 2018 at 9:00 am

		
		#415729

		
		
		
	
    


    


    

	
    

		
		
    Joy
    Buyer
    
		
		
     Post count: 1076
    
	
    

	
    

		
		
    Have you tried to access the drop down login form on mobile? Try to type into it and let me know if you still don’t see the problem.
    

    Thank you. 
    

		
	
    


    

			
				

    

	
    

		February 3, 2018 at 7:07 pm

		
		#415790

		
		
		
	
    


    


    

	
    

		
		
    Kor
    Moderator
    
		
		
     Post count: 16516
    
	
    

	
    

		
		
    Hi Joy, 
    

    Thanks for your reply and I’m sorry for not testing it thoroughly. It only happens when you tap on the Navigation Menu > My Account > Email/Password textbox. I’ll forward this to a developer for further assistance. Meanwhile, have you tried temporarily removing all custom CSS or deactivate non-GD plugins one by one and see if it helps? 
    

    Thanks!
    

		
	
    


    

			
				

    

	
    

		February 3, 2018 at 7:16 pm

		
		#415791

		
		
		
	
    


    


    

	
    

		
		
    Joy
    Buyer
    
		
		
     Post count: 1076
    
	
    

	
    

		
		
    When I remove the code to hide the default featured area, it works. But if I do that, I’ll have a double header and it will look terrible. I’ve had similar trouble with this on another site before and the homepage css to hide the featured area was a bit tricky. Maybe a developer can see what the problem is. 
    

    Thank you. 
    

		
	
    


    

			
				

    

	
    

		February 3, 2018 at 8:50 pm

		
		#415800

		
		
		
	
    


    


    

	
    

		
		
    Stiofan O’Connor
    Site Admin
    
		
		
     Post count: 22956
    
	
    

	
    

		
		
    Please check now, the schema snippet you added seems to add an extra 
    

    <script>
    

     tag, it must be pulling it from the post meta.  I have deactivated it, also u don’t need it…
    

    Stiofan
    

		
	
    


    

			
		
	
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