subscription plan in stripe cannot be created

This topic contains 4 replies, has 3 voices, and was last updated by  Alex Rollin 6 years, 4 months ago.

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  • May 15, 2018 at 9:05 am #430625

    Eileen Quick
    Expired Member
    Post count: 165

    Hi There

    I am getting the following message when testing out the stripe payment system. I have a full licence for wpgeodirectory and addons

    The subscription plan in Stripe could not be created, please try again.

    Thank you.

    Kind regards

    May 15, 2018 at 9:45 am #430629

    Eileen Quick
    Expired Member
    Post count: 165

    Further to my text above. I looked into this a bit further and found that it was included with my annual licence.

    In the stripe manager licence area I added the url for however I noticed that the licence number there was different to the licence number that is actually greyed out on the plugin.

    I tried to change the plugin one but there is no option to do that and I could not find a way of changing.

    I am probably doing something wrong but there are no instructions on the plugin page and from the plugin if you select go to plugin page it goes to a 404.

    Could you please advice

    Thanks.

    Kind regards

    May 15, 2018 at 10:57 am #430641

    Kor
    Moderator
    Post count: 16516

    Hi Eileen,

    Thanks for your post. Could you please share WP admin access to your Website in private reply so that we could check on it?

    Thanks!

    May 15, 2018 at 11:53 am #430653

    Eileen Quick
    Expired Member
    Post count: 165
    This reply has been marked as private.
    May 15, 2018 at 12:58 pm #430661

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
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