Loosing article pictures wihile editing

This topic contains 3 replies, has 3 voices, and was last updated by Kor 6 years, 4 months ago.

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October 20, 2018 at 3:49 pm #450692

edge
Buyer

Post count: 191

Hi there,

800 x 600 pxl is the right format for the article images, isn’t it?
Any idea why it is kicking me out the pictures everytime when I am editing something on the location page?

Thank you!

Kind regards
Gerry

October 20, 2018 at 3:56 pm #450698

Alex Rollin
Moderator

Post count: 27815

4:3 landscape aspect ratio, yes. The size depends on what you have specified in the site media settings.

Not sure what you mean about the location page, say more about that?

October 20, 2018 at 4:25 pm #450702

edge
Buyer

Post count: 191

Hi Alex, Thank you for your reply. I mean that I am doing for example some text editing on my page and afterwards the artice images are not showen correctly anymore. I need to upload them than again.
You understand what I am talking about?

October 20, 2018 at 6:51 pm #450710

Kor
Moderator

Post count: 16516

Hi Gerald,

Thanks for your reply. Looks like we’d need to replicate it to check further. Could you share WP admin access here in private reply so that we could check? In the meantime, kindly go through the basic troubleshooting steps by disabling all non-gd plugins and see if everything is working correctly. Let us know how it goes.

Thanks!
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