Hi, how to disable Map Buble Thumbnail?

This topic contains 19 replies, has 3 voices, and was last updated by  Zul Kurniawan 5 years, 9 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #464241

    Zul Kurniawan
    Expired Member
    Post count: 122

    Hello,

    I feel that the featured images are always lost if we change the contents of the post, after saving the post, edited, and saved again.

    If it’s a bug, I don’t want to force the Geodirectory Team to fix this immediately. But I prefer to disable the Featured Image and Thumbnail on Map Buble.

    Can I get a custom CSS code for this?
    Thanks!

    #464242

    Kor
    Moderator
    Post count: 16516

    Hi Zul,

    Thanks for your post. This isn’t a known issue and we’d need to troubleshoot this further on your end. Could you share WP admin access here in private reply so that we could check on it? Also, list the steps to replicate it.

    Thanks!

    #464247

    Zul Kurniawan
    Expired Member
    Post count: 122

    Hi Kor,

    Thank you for responding. As information, I have searched this forum, so I tried changes to the CSS code as follows:

    
    
    span[itemprop="addressLocality"], span[itemprop="addressRegion"] {
        margin-right:10px
    }
    
    .geodir_more_info br:nth-child(5), .geodir_more_info br:nth-child(7){
        display: none;
    }
    
    body .geodir-listing-search.gd-search-bar-style .geodir-loc-bar .clearfix.geodir-loc-bar-in .geodir-search button {
        padding-top: 10px!important;
    }
    
    .single-gd_place .featured-area {
        display: none!important;
    }
    
    .geodir_flexslider .geodir-slides img {
        display: none!important;
    }
    
    .geodir-bubble_desc .geodir-bubble_image {
         height: auto!important;
    }

    Well, after this message, I will give WP Admin access. Hopefully there is a solution to this problem.

    #464248

    Zul Kurniawan
    Expired Member
    Post count: 122
    This reply has been marked as private.
    #464445

    Zul Kurniawan
    Expired Member
    Post count: 122
    This reply has been marked as private.
    #464462

    Kor
    Moderator
    Post count: 16516

    Hi Zul,

    Thanks for your reply. Just letting you know that I’m looking into this now and I will get back to asap!

    Thanks!

    #464514

    Kor
    Moderator
    Post count: 16516

    Hi Zul,

    Thanks for your patience. I’ve just inspected your Website and I noticed that most of your listings do not have a category assigned to it. The listing will not be displayed without a category. Also, could you list the steps to replicate the said issue?

    #464570

    Zul Kurniawan
    Expired Member
    Post count: 122

    Fine, thank you for your help. I haven’t adjusted the category yet, because the listing is not complete. I know if the category is empty, the Map Marker will not appear on the homepage. So I let the Marker not appear because the listing is not complete.

    Associated with post #464241 that Featured Photos will be lost if I do editing several times on the Place Post. This is the point. So, why does Featured Photos get lost in the editing process after being saved?

    While waiting, I am currently making a custom CSS change (like my post #464247 above).

    Thank you.

    #464655

    Alex Rollin
    Moderator
    Post count: 27815

    To hide the map bubble image you can try:

    
    
    
    .geodir-bubble_image .geodir_thumbnail {
        background: none!important;
    }
    

    The frontend editor seems to save images just fine. Where are you seeing the issue?

    #464705

    Zul Kurniawan
    Expired Member
    Post count: 122

    Thank you Alex, I applied that CSS for a while.

    So, the Featured Photos which disappear by themselves, are found on the backend side. If a “Place” has been saved (with some Featured Photos in it) and I’m editing this post, then I Save again. The problem starts from here, the Featured Photos are not all stored, only one photo is stored.

    If this is a new issue, I will temporarily deactivate Map Bubble Images. And I will wait for further news from the Geodirectory Team.

    Thank you..

    #464769

    Alex Rollin
    Moderator
    Post count: 27815

    I made a test listing, closed it, opened it, no photos disappear:
    /wp-admin/post.php?post=4121&action=edit

    Any other steps needed to recreate this?

    #464831

    Zul Kurniawan
    Expired Member
    Post count: 122

    Well, you try to add Post Type “gd_akomodasi”. I tried it too, and indeed Featured Photos did not disappear.

    However, for Post Type “gd_place” there is still a problem, the Featured Photos cannot be added. Only 1 photo left, and the others are not saved.

    You can change the post that I have, or make a new one. Please, our website is still under development, please change it for trial.

    #464944

    Alex Rollin
    Moderator
    Post count: 27815

    I create a place test listing and edited through front and backend and images seem fine:
    /wp-admin/post.php?post=4148&action=edit

    #464984

    Zul Kurniawan
    Expired Member
    Post count: 122

    Okay, I’ve seen it.

    I am currently trying to change it, I add 2 more Featured Photos from the backend side. And now the photo you added has been lost from the post.

    /destinasi/alam/place-test/

    If you see your colleague’s response, Kor. That some issues arise because of the Genesis theme, do you think that too?

    If it is true, I will contact the Genesis support team later.

    #465012

    Alex Rollin
    Moderator
    Post count: 27815

    It is still not happening for me, I cannot recreate the issue.
    Can you say which browser you are using?
    How do you find the page to edit it? Are you going through a certain menu or “all places” page?
    And you are editing w the backend editor, yes?

Viewing 15 posts - 1 through 15 (of 20 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount