Update error: License has not been activated for this domain

This topic contains 3 replies, has 3 voices, and was last updated by Alex Rollin 6 years ago.

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March 9, 2019 at 4:43 pm #473778

Janet Slinkard
Full Member

Post count: 36

I am using GeoDirectoryV2 on my primary and subdomains at FindItSober.com. I’m getting this error when attempting to update addons. I have purchased full membership. Please help.

March 9, 2019 at 5:50 pm #473782

Kor
Moderator

Post count: 16516

Hi Janet Slinkard,

Thanks for your post. Could you try deactivating and activating the license key and see if it helps? If not, share your WP admin access here and we’ll check on it.

Thanks!

March 9, 2019 at 6:10 pm #473788

Janet Slinkard
Full Member

Post count: 36

That fixed it! 🙂 Thank you so much for your prompt response!

One quick question – When I first started experimenting with GeoDirectory (trying to determine the best platform to use for my website) I purchased two Add-Ons individually. After making my decision to stick with GeoDirectory, I purchased the full membership.

Since those original Add-Ons are included with the full membership, I’m wondering what is the best way to discontinue the first Add-Ons without disrupting my directory. And can the cost of those Add-Ons be applied to my membership subscription renewal?

March 10, 2019 at 7:28 pm #473874

Alex Rollin
Moderator

Post count: 27815

Please post your request here and you will receive a timely response!
https://wpgeodirectory.com/refund-policy/
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