Review Count / Rating count

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Tagged: nsippet, reviews ratings

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August 1, 2019 at 10:16 am #500702

Matthew
Lifetime Member

Post count: 178

Someone else had this issue but the topic is closed so I could not add to that thread.

But on my site reviews are showing as zero for a listing even though there are numerous reviews displayed.

The argument was I believe that the Reviews count bubble only counts Ratings.

So my suggestion is, please can the Reviews bubble show the number of reviews rather than the number of ratings?

August 1, 2019 at 12:04 pm #500714

Alex Rollin
Moderator

Post count: 27815

They are one and the same, as GD is targeted towards reviews (which is a rating with a text comments, as opposed to just comments), so this would be a customization at this time.

I have flagged your idea for the developers, and spoken with them, and they will let us know if they plan to alter this feature in the future.

August 1, 2019 at 12:30 pm #500721
Kiran
Moderator

Post count: 7069
Hi Matthew,

If CPT has review with stars options is enabled then comments submitted without reviews do not included in reviews total.

Use following PHP snippet to achieve what you requested.
```
/**
 * Count comment without stars in review total.
 */
function gd_snippet_190801_get_comments_number( $count, $post_id ) {
	global $post;

	if ( ! empty( $post ) && (int) $post->ID == (int) $post_id && geodir_is_gd_post_type( get_post_type( $post_id ) ) && geodir_is_page( 'detail' ) ) {
		$count = absint( $post->comment_count );
	}

	return $count;
}
add_filter( 'get_comments_number', 'gd_snippet_190801_get_comments_number' , 20, 2 );
```
Regards,
Kiran
August 1, 2019 at 12:37 pm #500723

Matthew
Lifetime Member

Post count: 178

Hi Thanks Kiran, but I wouldn’t know where to add this. Would I need to have a child theme in place before adding this?

August 1, 2019 at 12:50 pm #500724

Kiran
Moderator

Post count: 7069

Please see https://wpgeodirectory.com/support/topic/hiding-a-cpt-from-the-map/#post-500132

September 4, 2019 at 2:59 pm #506426

Matthew
Lifetime Member

Post count: 178

Hi Kiran, a customer pointed out …

“Hi, one of my clients was trying to leave a review on my listing, and was having problems – she says “it seems to be insisting that I leave a star rating before it will post anything but won’t actually let me do that!” ”

I hoep you can help… I am wondering if some of the customisations have created this side-effect?

I hope you can help?

Mat

September 5, 2019 at 6:56 am #506501

Kiran
Moderator

Post count: 7069

Hi Matthew,

Provide us a site link and admin credentials to look into there.

Kiran

September 5, 2019 at 8:04 am #506510

Matthew
Lifetime Member

Post count: 178

This reply has been marked as private.

September 5, 2019 at 8:46 am #506519

Kiran
Moderator

Post count: 7069

Please check now.

Rating icon was empty. I have selected it at GeoDirectory > Settings > Design > Rating icon.

Kiran

September 5, 2019 at 9:11 am #506522

Matthew
Lifetime Member

Post count: 178

Oh thanks, no idea why that happened!
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