My Account is not sync with themetailors

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August 28, 2015 at 12:02 pm #51157

Abhishek Modi
Buyer

Post count: 205

I purchased so many other ADD ons rather than with Multilocation & Advance Search. But it is showing Access to this 2 Addons Forums only. Could you guys please check ?

Thanks in Advance

August 28, 2015 at 1:51 pm #51170

Guust
Moderator

Post count: 29970

Have you synced again? You used the same email address?

August 28, 2015 at 3:34 pm #51183

Paolo
Site Admin

Post count: 31211

I confirm what Guust said. The accounts are not resyncing automatically after you buy new add-ons. You simply need to re-sync.

let us know if re-synicing doesn’t work.

Thanks

August 28, 2015 at 4:27 pm #51188

Abhishek Modi
Buyer

Post count: 205

Yes I did that already, also i’m using same email address. Tried everything

Thanks

August 28, 2015 at 5:06 pm #51196

Paolo
Site Admin

Post count: 31211

Sorry about that, used to work last time I checked. I’ve asked to Stiofan to have a look and confirm why this is not working.

We’ll let you know asap.

Thank you

August 28, 2015 at 5:37 pm #51208

Stiofan O’Connor
Site Admin

Post count: 22956

Hello,

Can you check now and let us know if anything is missing and if so can you please provide your forum user/pass in a private reply so i can test.

Thanks,

Stiofan

August 28, 2015 at 6:27 pm #51220

Abhishek Modi
Buyer

Post count: 205

This reply has been marked as private.

August 28, 2015 at 8:26 pm #51234

Stiofan O’Connor
Site Admin

Post count: 22956

Thanks for the info, please check now.

Stiofan

August 28, 2015 at 8:47 pm #51238

Abhishek Modi
Buyer

Post count: 205

Thanks Stiofan. Problem Solved
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