White space on Mobile (iOS & Android Devices)

This topic contains 2 replies, has 2 voices, and was last updated by Haitham 4 years, 11 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Author

Posts
April 2, 2020 at 12:37 pm #537996

Haitham
Free User

Post count: 9

Hello, we are facing a white vertical space issue on Mobile:
We disabled all other plugins and the issue persists..
Please see attached screenshot and help us resolve.
Note: we can not update GD (we did that and ruined all our site – we had to roll back to previous backup files to have the website in normal shape again)

domain: http://www.deelz.me

Geo Directory Version 1.6.30
WordPress Version 5.1.4
Other Main Plugins: Elementor ; Blog Designer,

April 2, 2020 at 1:18 pm #538004
Kor
Moderator

Post count: 16516
Hi Haitham,

Thanks for reaching us. Kindly insert the custom CSS code below into WP > Appearance > Customize > Additional CSS.
```
@media only screen and (max-width: 600px) {
  .gd-cptcat-ul.gd-cptcat-parent.gd-cpt-flat {
    padding:0px!important;
    margin:5px!important
}
}
```
April 2, 2020 at 1:31 pm #538005

Haitham
Free User

Post count: 9

Hello Kor,

Thank you, we tried it and issue resolved.

**********************
We want to highlight a mistake we did, so people can learn as well from it, we already came across your reply to similar issue on another case, our mistake was that we copy pasted this CSS code to Geo Directory > Design > Scripts > “Custom style css code” and it didn’t work with us.
**********************

THANK YOU AGAIN.
Author

Posts

Viewing 3 posts - 1 through 3 (of 3 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket