coralbeauty

1. You’ve still not answered my questions here. I’ve already set the homepage. My questions are regarding the content that should or should not be on that page. It is not clear what will and will not break the site.

2. The website is accessible to those who have been provided access. I provided access to your colleague and that account has not been disabled. If you had read above, you’d have seen that I previously told him that there is a problem with my security app that is requiring one to access their email to verify and login after they are initially denied access. Here’s a picture of an email I was sent just this morning when I attempted to login. If you don’t have access to your colleague’s email, then you will not be able to use his login credentials and must either provide me with an email address that you can personally access so I can set up a login for you or you can go talk to your colleague and see if he will allow you access to his email so you can use his login credentials.

3. Your “recommendations” are only visuals of examples of what can be achieved with your plugin but do not provide any instructions whatsoever on how to replicate them. For a non-developer, this is of little help.

4. I’ve already expressed my interest in a particular demo and aesthetics of a particular website (see above). A non-developer would need to ask how to recreate every single piece of one of your demos – which is entirely too time consuming and a waste of resources for your admins who have to reply. Providing this information as well as better written support docs up front would certainly free up much of the time of the admins who must reply to all of the inquiries submitted in the forums.

5. Already done. Check with your colleague.

1. “I can see that your GD page layouts are a bit strange, and to me that looks like the result of using a page builder. Sorry if I misunderstood.” No, it is only after not having normal layouts during setup have I attempted to fix them. This is exactly why I need assistance! I’m aware of the default content button as that I had to get that info in order to attempt to fix the problems with the original pages. (By the way, besides the location page, the only pages I edited were copies of the originals. I was too afraid to edit the original ones created with the setup wizard so you are free to look at all original pages created by the setup wizard to understand why I had to edit them in the first place.)

“Another example of a page not automatically set up using the setup wizard, but with vague instructions on how to do so is: https://wpgeodirectory.com/docs-v2/geodirectory/getting-started/front/

“… GeoDirectory V2 does not provide a home page. … First, create a new WP page”.”
Creating WP pages is not GD specific, but let us know if there is anything GD related you need help with on your website’s homepage.

Like I said before, it was an example of VAGUE INSTRUCTIONS. The instructions, “NOTE/WARNING: DO NOT set the WP Front Page to the GeoDirectory V2 Location page or Search page. Doing so will break search and other GeoDirectory functionality.” is not enough information for a non-developer. What does that mean??? Set it where??? Can any of the shortcodes on those pages work on the home page or will using any of those shortcodes or widgets break the site? All of GeoDirectory’s instructions are majorly lacking. There are not enough pictures to go with the instructions and many of the instructions do not match the installed software. For example, see the instructions to add a forum in UsersWP, however, when one goes to the location as instructed, the option is no where to be found! (See pics with the word “forum” in the description attached.)

2. I keep saying the same thing over and over again but you don’t seem to understand me! I was accessing the template pages correctly to edit them, but was still experiencing issues!!! Besides create a test page, I don’t know what you did while in my account, but the pages are no longer redirecting me when I attempt to edit them.

3. You quoted a question that I had clarified in a subsequent reply. I understand the basics on how to create a menu. What I was looking for was a suggested hierarchy or organization for the GD and UWP plugins. I was also still needing further clarification on the rules for using template/archive pages and when and where to link them to things.

4. I believe you meant “see image 1 for default content”… As for making changes without page builders, I don’t understand how on earth to make changes to the way a page looks without using one. Please explain how I’d go about doing that. The problem with the shortcode builder is that you have no idea what each shortcode is or what it will look like when you select it. One is forced to hunt for details on GD’s documentation and cross reference the description that’s given and hope that it will look like what one is trying to achieve because there aren’t any (or are few) pictures to go along with the descriptions so it’s really a shot in the dark for someone who isn’t familiar with what each shortcode is or does. It’s a constant game of trial and error.

5. I already provided a picture for you to see the odd lines; it even states “odd lines” in the description of the picture I uploaded!!!! Look at the pictures submitted before responding. You can see the lines on the buttons crossing over the arrows. All other odd lines are visible on any of the footers on my pages where the link that says “find us on facebook” can be seen where there is a lined border on 2/4 of the sides of that space.

I feel like the answers I’m receiving are stock answers that are scripted and that there really isn’t any quality support here. I’m really wanting to love what you guys have put together, but this whole ordeal has been extremely frustrating and time wasting.