cyril lansade

Hello,

OK cool so providing the listing EXPIRES the data will be always be there. If admin changes the package and SAVES it will be lost.

Good to know. I’ll do some tests and let you know if anything is out of place.

Thanks for clarifying Stiofan 🙂

Hi,

OK that is what I hoped would happen but that is not what appears to be happening.

To replicate:
– Create a paid listing in admin filling out all details e.g. Clinic monthly
– Make sure that it all works etc
– Go back into admin and change the listing to free. Check it all works etc
– Go back to admin and change it back to a paid listing
– Paid content is no longer in the admin form

If I export the listings, the paid listing fields are empty.

Thank again

It is using the link on the call to action that does not work.

If you start on one of the other tabs, click the ‘write a review’ it doesn’t go to the tab.

Honestly, you do things so quickly I can hardly keep up!

Thank you again.

Yay! Perfect thank you 🙂

I’ve got another ‘using default css not custom css’ for the Claim a Listing modal pop-up. See #simplemodal-container h3
Wrong colour and font.

Or I can raise it separately?

Hello,

Ah a mistake in my first sentence!

“When a paid plan either expires or is downgraded to a free plan all of the data from the PAID plan is deleted”

OK so in the free plan there are only basic fields like address or telephone number. In the paid plans there are more extensive fields such as ‘Services’, ‘Languages spoken’ etc.

A user that has a paid subscription can enter details into all of the fields available. If that paid listing subsequently expires it defaults to the free listing.

My problem is that on becoming a free listing the extra info from the paid listing is lost and removed from the database. So if the user wanted to start paying again for the more extensive listing they would have to enter all of that info again.

Make any more sense?!