Hi Kor,
Your testing of the Newcastle keyword is within the wrong search field, we mean if someone searches simply ‘Newcastle’ in the near field it comes up with no results even though there are results, they shouldn’t have to put in Newcastle NSW for this to work.
As an alternative is there a way we can automatically place “Australia” at the end of the near search field but in the backend code so the user doesn’t have to do this and then they can just enter the suburb / state / postcode and it will work?
Brendan