Julien Vottero

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Viewing 7 posts - 1 through 7 (of 7 total)
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  • in reply to: Listing import problem #341982

    Julien Vottero
    Buyer
    Post count: 7

    Hi paolo,

    Our developers are still working on the problem; we really would like to fix it without interrupting the service.

    I let you know asap. Thanks a lot for your help!

    in reply to: Listing import problem #341494

    Julien Vottero
    Buyer
    Post count: 7

    Hi Giri,

    It looks like we are facing a problem here. Our website is already working, we got customers, etc.. We can’t switch to a default theme because it will mess everything up!

    We have to find another possibility.

    Thanks

    in reply to: Listing import problem #341333

    Julien Vottero
    Buyer
    Post count: 7

    Hi Giri,

    I just hid the plugins from the menu of our website, you can totally disable the plugins and try to debug it.

    Let me know.

    Thanks

    in reply to: Listing import problem #341019

    Julien Vottero
    Buyer
    Post count: 7

    Hi Giri,

    I just tried to contact the support of our WP theme (Splendid) but it appears it’s completely out since last July. So I asked to our developers if they can find the problem and let you know (I red you have been asked too, please tell me if you find something first).

    I also disabled the W3 total cache plugin and now the map don’t display. Is it because the page is too slow (considering there are about 8.000 datas on the map)?

    Thanks

    in reply to: Listing import problem #341005

    Julien Vottero
    Buyer
    Post count: 7

    Hi paolo,

    Thanks a lot, I will ask the support of our WP theme what could be the problem you show me.
    Oops, I didn’t pay attention the plugin W3 total cache is not compatible with GeoDirectory plugin. I’ll fix it and let you know about it.

    Thanks!

    in reply to: Listing import problem #340228

    Julien Vottero
    Buyer
    Post count: 7

    Hi paolo,

    Thanks a lot! I tried to clean the file and it appears it was probably just my mistake; I think I didn’t saved it as an UTF-8 CSV file.

    But since yesterday, before trying anything on my plugin, I have another problem. The displayed map was the France one and it’s now a world map. I have fixed a few mistakes but it seems we still have datas near to Africa and when I click on them, I got a message telling me “No result found” (which looks logic considering we don’t have any GPS coordinates in Africa). You can see what I mean in the images attached. What can I do about it?

    Thanks for your help!

    in reply to: Listing import problem #337866

    Julien Vottero
    Buyer
    Post count: 7
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Viewing 7 posts - 1 through 7 (of 7 total)
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